Green Cleaning Products
You can rest assured that we only use green cleaning products certified by GECA. This is a preventive measure against contamination from dangerous toxic substances during the cleaning process.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Victoria lockdown to be extended. Read more…
Office Cleaning Services in West Melbourne
Since 2002, Brilliant Office Cleaning has been the office cleaning solutions provider of choice in the West Melbourne area. This means we have gained many skills and vast knowledge relevant to the sector. During this time, we have established an enviable and professional office cleaning team that offer superb solutions to commercial establishments within the West Melbourne and the surrounding suburbs in Victoria.
Why Brilliant Office Cleaning?
Our goal is to convince future customers of the benefits of Brilliant Office Cleaning solutions. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in West Melbourne.
Beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are more than that. Our vast experience enables us to deliver results that go beyond the expectations of our clients.
Being reputable West Melbourne office cleaning professionals, we listen to our client’s needs and do our best to not only match, but surpass them. Taking the current COVID-19 health risk into consideration, casual cleaning is no longer acceptable. Maintaining a healthy and safe workplace is now of paramount importance for any company. With that in mind, cleaning companies have had to develop new cleaning techniques. As a preventive measure against the pandemic, cleaning firms have had to adopt enhanced disinfecting practices. And this is where our services prove superior.
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Commercial Cleaning in West Melbourne
Brilliant Office Cleaning cleans offices in West Melbourne and the surrounding suburbs in Victoria, and we also offer a wide selection of other commercial cleaning services. Some of the commercial cleaning services we offer are provided as and when required, while others are delivered on a regular basis. In this way, our clients can procure all their cleaning services from one provider, instead of dealing with multiple cleaning companies.
Reliable, Expert and Friendly Office Cleaners in West Melbourne
Our highly-trained cleaning experts are extensively involved in the office cleaning industry, and their passion is undeniable. Regardless of the size or scope of your office cleaning needs, you can rest assured that we will deliver exceptional results. We conduct regular training to ensure that the knowledge of our staff is up to date.
Every member of our cleaning staff must hold a police clearance certificate. Our cleaners are highly flexible and will blend in seamlessly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We are the go-to company when it comes to disinfecting and cleaning solutions, and we follow the Victoria Government’s guidance regarding disinfectants and cleaning solutions.
TGA Approved Disinfectants
In addition, we thoroughly sanitise all high-traffic areas in the workplace, while considering your specific health concerns. In the course of our work, we employ TGA certified disinfectants as a preventive measure against COVID-19. As a result, our disinfecting procedures essentially mitigate the health risks of the coronavirus.
Communication
To be able to offer superior office cleaning services, a speedy response to client inquiries is a must. We support the following media for our clients to communicate with us:
Regardless of the manner in which our clients contact us, we always respond as fast as possible.
Strict Quality Control Procedures
Our strict quality control procedures ensure the quality of our office cleaning services. In the course of providing our service, Brilliant Office Cleaning has set up two quality control procedures.
Quality Inspections
We visit your premises and carefully inspect the quality of our work. These quality inspections are the responsibility of our highly-trained assurance officers. Most importantly, these inspectors are impartial when checking the quality of the service our cleaners are providing.
After completing the quality assessment, the inspector will produce an extensive audit report covering all pertinent issues in the cleaning process. This report is then given to the supervisors in charge of cleaning to implement improvements that may be necessary. During the course of the cleaning project, we schedule regular quality inspections to maintain our superior service.
Obtaining the Feedback
Brilliant Office Cleaning sometimes receives feedback from customers regarding our services, either over the phone or by email.
When receiving feedback, we value the views of management regarding our service. In this way, we can discuss way to enhance our service delivery, particularly when the contract is still in the early stages.
Occupational Health & Safety
Our company respects occupational health and safety procedures and we strictly adhere to the regulations established by the Government of Victoria. This ensures that not only our personnel, but our clients and visitors to their premises will be safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
