Green Cleaning Products
You can rest assured that we only use green cleaning products certified by GECA. This provides an assurance that your business premises will be free from dangerous toxic chemicals after the cleaning has occurred.
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Since 2002, Brilliant Office Cleaning has provided office cleaning services in Werribee. This means we now have extensive skills and vast knowledge relevant to the sector. We have developed an expert office cleaning team to deliver outstanding services to businesses located in the Werribee and other suburbs in Victoria.
We are keen to convince potential clients that Brilliant Office Cleaning is the best in the business. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Werribee.
We go beyond the theory of just “satisfying customers and keeping them happy”. We apply our extensive expertise to deliver the best services to ensure that we “exceed the expectations” of our clients.
We are a highly-accomplished Werribee office cleaning provider and we ensure that we understand our customers’ requirements. With the current COVID-19 health risk, cleaning has become more thorough and intensive, and it is now the responsibility of all companies to maintain a healthy and safe workplace. This is why the former method of ‘casual office cleaning’ has rapidly become obsolete. Additional disinfecting procedures are now required to address the prevailing health risk. This is where our services excel.
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In addition to providing office cleaning in Werribee and the surrounding suburbs in Victoria, Brilliant Office Cleaning also offers a wide selection of other commercial cleaning services. Although we offer regular office cleaning, we can also provide our services periodically. In this way, our clients can obtain all their cleaning services from one provider, instead of dealing with multiple cleaning companies.
Our highly-trained staff are extensively involved in the office cleaning industry, and their passion is undeniable. Regardless of the size or scope of your office cleaning needs, you can rest assured that we will deliver exceptional results. We ensure that our personnel receive frequent training to keep abreast of innovations in the cleaning industry.
It is a mandatory requirement for our staff members to possess a valid police clearance certificate. Our cleaners are highly adaptable and consequently they will blend in seamlessly with your team.
Apart from cleaning services, you can also depend on us for disinfecting, because we follow the Victorian Government’s guidelines regarding disinfectants and cleaning solutions.
You can rest assured that we only use green cleaning products certified by GECA. This provides an assurance that your business premises will be free from dangerous toxic chemicals after the cleaning has occurred.
In addition, we thoroughly sanitise all high-traffic areas in the workplace while considering your specific health concerns. We use only TGA certified disinfectants to ensure that these are effective against COVID-19. As a result, our disinfecting procedures essentially mitigate the health risks of the coronavirus.
To be able to offer superior office cleaning services, a speedy response is a must. We are easily accessible to our clients through the mediums listed below.
Irrespective of the communication media used by our clients, in most situations, we are able to provide a fast response to client requests.
We have stringent quality control measures in place to ensure that our services are above par. Brilliant Office Cleaning employs two main processes to control the quality of our work.
This process involves visiting the client’s workplace, and carefully inspecting the quality of our work. These quality inspections are performed by specially trained inspectors. Most importantly, these inspectors are impartial when checking the quality of work our cleaners have provided.
After completing the quality evaluation, our inspectors prepare a detailed audit report on the process. This report is then given to the cleaning supervisor who will take corrective action, if needed. During the course of the cleaning project, we regularly conduct quality inspections to maintain our superior service.
Brilliant Office Cleaning welcomes feedback from our customers regarding the services we have provided, either over the phone or by email.
When receiving feedback, we value management’s opinions regarding our service delivery. This enables us to actively address any issues that need improvement, especially at the beginning of the project.
We value occupational health and safety, and we firmly adhere to the regulations established by the Victorian Government. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.