Green Cleaning Products
In the general course of cleaning your business, we utilise only GECA approved green cleaning products. This ensures that your workplace will not be contaminated with dangerous toxic elements after the cleaning has occurred.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: From 11:59 pm on Tuesday 27 July 2021, restrictions have changed. Read more…
Office Cleaning Services in Truganina
Brilliant Office Cleaning has been providing office cleaning services in Truganina since 2002. Naturally, this has translated into a tremendous amount of knowledge and experience. During this time, we have established an enviable and professional office cleaning crew that offers superb solutions to commercial establishments within the Truganina and surrounding areas.
Why Brilliant Office Cleaning?
Our goal is to convince future customers of the benefits of embracing Brilliant Office Cleaning solutions. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Truganina.
Beyond the theory of “satisfying customers and keeping them happy”
We go beyond the theory of just “satisfying customers and keeping them happy”. We use our expertise to deliver the best services to “exceed the expectations” of our clients.
We are a highly-accomplished Truganina office cleaning services provider, and we know perfectly well what our customers need. Considering the current COVID-19 health risk, casual cleaning is now unacceptable. Companies should follow the relevant regulations to guarantee a healthy and safe workplace for their staff and visitors. This is why the former practice of ‘casual office cleaning’ has rapidly become obsolete. Cleaning contractors have now adopted additional disinfecting methods to deal with the current health situation. This is where our expertise comes to the fore.
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Commercial Cleaning in Truganina
In addition to cleaning offices, Brilliant Office Cleaning has built a reputation for the provision of a variety of commercial cleaning solutions, both in the Truganina CBD and urban areas in Victoria.
We offer regular offices cleaning services, and also services that are delivered periodically. Consequently, our clients can obtain all their commercial cleaning services from a single provider.
Reliable, Expert and Friendly Office Cleaning Team in Truganina
Our highly-trained cleaning experts are extensively involved in the office cleaning industry and their passion is undeniable. Our team is well trained to undertake any type of cleaning for any type of business. To keep our cleaning staff current on new trends in the sector, we have a policy of continuous training.
We employ only cleaners who have an up-to-date police clearance certificate. The flexibility of our team will enable them to work seamlessly with your staff.
Green Cleaning Detergents and TGA Approved Disinfectants
Apart from cleaning services, you can also depend on us for disinfecting, and we follow the Victorian Government’s stipulations regarding disinfectants and cleaning products.
TGA Approved Disinfectants
In addition, we thoroughly sanitise all high-traffic areas in the workplace, while taking into account your specific health concerns. In the course of our work, we employ TGA certified disinfectants as a preventive measure against COVID-19. Consequently, our disinfecting procedures are highly effective in dealing with coronavirus.
Communication
To offer a high-quality service and retain clients, cleaning firms must be quick to respond to their clients’ needs. Our clients can communicate with us using any of the following mediums:
Irrespective of the communication media used by our clients, in most situations, we are able to provide a fast response to requests for service.
Strict Quality Control Procedures
We have stringent quality control measures in place to ensure that our services are top-notch. Brilliant Office Cleaning relies on two main processes to control the quality of our service.
Quality Inspections
This process involves visiting the client’s premises and carefully investigating the quality of the work. These quality inspections are performed by specially trained inspectors. An important aspect is that our quality inspectors are a separate entity from the daily cleaning operations. After completing the evaluation, the quality inspector will compose a detailed audit report on the whole process. This report is then given to the supervisor in charge to implement changes, if any are necessary.
Obtaining the Feedback
Occasionally, Brilliant Office Cleaning receives feedback from customers regarding the services provided. This feedback can be given over the phone or via email.
When receiving feedback, we also greatly value management’s opinions regarding our service delivery. This enables us to actively address any issues that need improvement, especially at the beginning of the project.
Occupational Health & Safety
Occupational health and safety is one of our top priorities. We strictly follow the occupational health and safety regulations set by the Government of Victoria. This ensures that, apart from our personnel, every client and visitor to your premises is safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092020-07-17 14:38:51COVID-19 Cleaning Guidelines for Employers
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
