Green Cleaning Products
We use only GECA approved green cleaning products to conduct general commercial cleaning services. This prevents contamination by dangerous toxic substances after the cleaning is completed.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Office Cleaning Services in Toorak
Since our inception in 2002, Brilliant Office Cleaning has been the office cleaning solutions provider of choice in Toorak. Naturally, this has translated into vast experience. Since 2002, we have established an enviable and professional office cleaning crew that offers superb solutions to commercial establishments within the Toorak and surrounding suburbs in Victoria.
Why Brilliant Office Cleaning?
It is important for all of our potential customers to consider the reasons why they should choose Brilliant Office Cleaning. It is a fact that Brilliant Office Cleaning is more than just an ordinary office cleaning service provider in Toorak!
Beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are more than that. Our vast experience enables us to deliver results that go beyond our clients’ expectations.
As a professional Toorak office cleaning contractor, we understand and respect the requirements of our clients. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient. Maintaining a healthy and safe workplace is now of paramount importance for any company. This is why the former practice of ‘casual office cleaning’ has rapidly become obsolete. Additional disinfecting procedures are now required to address the prevailing health risk. Fortunately, we have an excellent track record in this sector.
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Commercial Cleaning in Toorak
Brilliant Office Cleaning not only cleans offices in Toorak and the surrounding suburbs in Victoria, but also offers a wide selection of commercial cleaning services. Some of these commercial cleaning services are periodic, while others are provided on a regular basis. This means that our clients can procure all their cleaning services from one provider.
Reliable, Expert and Friendly Office Cleaners in Toorak
Our highly-trained cleaning experts are extensively involved in the office cleaning industry, and their passion is undeniable. Our team is well trained to undertake cleaning for any type of business. To keep our cleaning staff updated on new trends in the sector, we have a policy of continuous training.
It is a mandatory requirement for our staff members to possess a valid police clearance certificate. In addition to this, our cleaners are fully adaptable and will blend in seamlessly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
Apart from cleaning services, you can also depend on us for disinfecting. When we choose cleaning agents and disinfectants, we adhere to the health advice provided by the Victorian Government.
TGA Approved Disinfectants
In addition, we thoroughly sanitise all high-traffic areas in the workplace while considering your specific health requirements. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. This is why the disinfecting processes we have put in place plays a huge role in fighting the coronavirus.
Communication
To be able to offer superior office cleaning services, a speedy response is a must. We are easily accessible to our clients through the following mediums.
Whatever manner of communication our clients use, they can rest assured that they will receive a swift response.
Strict Quality Control Procedures
Our strict control procedures ensure the quality of our office cleaning services. Brilliant Office Cleaning employs two main processes to control the quality of the work.
Quality Inspections
This process involves visiting the client’s workplace, and carefully inspecting the quality of the work provided. These inspections are performed by specially trained quality inspectors who are completely independent from day-to-day routine cleaning activities.
At the end of the quality inspection, the supervisor will prepare a comprehensive audit report detailing issues discovered. This audit report is given to the cleaning supervisor, to take corrective action, if required. This quality inspection process is performed regularly throughout the cleaning contract period.
Obtaining the Feedback
Brilliant Office Cleaning encourages regular feedback from clients. This feedback can be over the phone or via email.
As we receive feedback, we greatly value management’s opinions regarding our service delivery. This enables us to actively address any issues that need improvement, especially at the beginning of the project.
Occupational Health & Safety
We greatly value occupational health and safety. We adhere to all health and safety regulations enforced by the Victorian Government. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
