Green Cleaning Products
As we clean, you can rest assured that we use only green cleaning products certified by GECA. This ensures that the workplace will not be contaminated with dangerous toxic elements after the cleaning has occurred.
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Brilliant Office Cleaning has been providing office cleaning services in Sunshine since 2002. Consequently, we have extensive experience in the industry. After plying our trade since 2002, we have formed a formidable team of experts to offer superior office cleaning services to businesses, not only in the Sunshine, but also to urban locations in Victoria.
It is important for all of our potential customers to consider why they should choose Brilliant Office Cleaning. The truth is that Brilliant Office Cleaning is a cut above the competition in Sunshine.
We go beyond the theory of just “satisfying customers and keeping them happy”. Our vast experience enables us to deliver results that go beyond the call of duty.
Being reputable Sunshine office cleaning professionals, we listen to our client’s needs and do our best to not only match them, but to surpass them. Considering the current COVID-19 health risk, casual cleaning is no longer acceptable. Every company should follow the prevailing health regulations to guarantee a healthy and safe workplace. This is why the former practice of ‘casual office cleaning’ has rapidly become obsolete. Additional disinfecting procedures are now required to address the prevailing health risk. Fortunately, we have an excellent track record in this sector.
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Brilliant Office Cleaning not only cleans offices in Sunshine and the surrounding area in Victoria, but we also offer a wide selection of other commercial cleaning services.
Some of the services we offer are seasonal, while others are provided on a regular basis. In this way, our clients can procure a variety of cleaning services from a single provider, rather than deal with multiple cleaning companies.
Our highly-trained cleaning experts have extensive experience in the office cleaning industry and their passion is undeniable. Our team is well trained to undertake any type of cleaning for any type of business. We conduct regular training to ensure that the knowledge of our staff is up to date.
Every member of our cleaning crew must have an official police clearance certificate. The professionalism and flexibility of our staff will enable them to blend in with your team.
Apart from cleaning services, you can also depend on us for disinfecting. When selecting cleaning agents and disinfectants, we adhere to the health advice provided by the Victorian Government.
As we clean, you can rest assured that we use only green cleaning products certified by GECA. This ensures that the workplace will not be contaminated with dangerous toxic elements after the cleaning has occurred.
As part of our general office cleaning service, we disinfect all frequently touched areas, taking into account the specific health and safety requirements of our clients. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. As a result, our disinfecting procedures are highly effective in dealing with coronavirus.
A fast response is an essential factor in providing an effective regular office cleaning service. To enable our clients to communicate with us, we are easily accessible to our clients through the mediums below.
Irrespective of the communication media used by our clients, in most situations, we are able to provide a fast response to client requests.
To guarantee our clients that our office cleaning solutions are superior, we have implemented strict quality control procedures. At Brilliant Office Cleaning, we utilise two major processes to ensure quality results.
This involves visiting the client’s workplace and carefully inspecting the quality of the work. We have specialist personnel to handle these quality assessments. Importantly, these assessors are impartial when checking the quality of our cleaners’ work.
At the end of the quality inspection, the supervisor will prepare a comprehensive audit report detailing issues discovered. This audit report is delivered to the cleaning supervisor, to take corrective action, if needed. This quality inspection process is performed regularly and continuously throughout the cleaning contract period.
Brilliant Office Cleaning has systems in place to receive frequent client feedback, which can be provided over the phone or via email.
When processing this feedback, we greatly value management’s opinions regarding our service delivery. This enables us to actively address any issues that need improvement, especially at the beginning of the project.
Occupational health and safety is one of our top priorities. We adhere to the occupational health and safety directives specified by the Victorian Government. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.