Green Cleaning Products
We use only GECA approved green cleaning products to conduct general commercial cleaning services. This is an assurance that your business premises will be free from dangerous toxic chemicals after we have completed the task.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: From 11:59 pm on Tuesday 27 July 2021, restrictions have changed. Read more…
Office Cleaning Services in Southbank
Brilliant Office Cleaning has been providing office cleaning services in Southbank since 2002. Naturally, this has translated into vast experience. Since our inception, we have developed an expert office cleaning team who deliver outstanding services to businesses located in the Southbank and suburbs in Victoria.
Why Brilliant Office Cleaning?
We intend to convince potential clients looking for office cleaning services that Brilliant Office Cleaning is the best in the business. The simple fact is that Brilliant Office Cleaning is not just another office cleaning company in Southbank.
Beyond the theory of “satisfying customers and keeping them happy”
We go beyond the theory of just “satisfying customers and keeping them happy”. Our team will dig deep and apply our extensive expertise to not only match, but also surpass your cleaning requirements.
As a professional Southbank office cleaning contractor, we understand and respect the requirements of our clients. Considering the current COVID-19 health risk, casual cleaning is no longer acceptable. All companies should follow government regulations to guarantee a healthy and safe workplace. As a result of the pandemic, the traditional approach to office cleaning, which was just to “shine” the office, is now outdated. Additional disinfecting procedures are now required to address the prevailing health risk. And this is where our services excel.
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Commercial Cleaning in Southbank
In addition to office cleaning, Brilliant Office Cleaning also delivers a range of other commercial cleaning services in Southbank and suburbs in Victoria. Some of these commercial cleaning services are provided periodically, while others are regular general office cleaning services. This means that our clients can receive all of their cleaning services from a single provider.
Reliable, Expert and Friendly Office Cleaners in Southbank
We are committed to offering the best office cleaning service, and most importantly, we employ cleaning specialists in our service provision. Whether you have a small or large office cleaning project, we are renowned for working with different types of businesses. We conduct regular training to ensure that the knowledge of our staff is up to date.
It is a mandatory requirement for our staff members to possess a valid police clearance certificate. Our cleaners are highly adaptable and they will blend in seamlessly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
Apart from cleaning, you can also depend on us for disinfecting. When we choose cleaning agents and disinfectants, we adhere to the health advice provided by the Victorian Government.
TGA Approved Disinfectants
As part of our general office cleaning service, we disinfect all frequently touched areas, taking into account specific health and safety requirements of our clients. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. As a result, our disinfecting procedures enable us to deal effectively with the coronavirus.
Communication
Providing a first-class cleaning service requires a fast response to our client’s needs. We support the following media to enable our clients to communicate with us:
Whatever manner of communication our clients use, they can rest assured that they will receive a fast response.
Strict Quality Control Procedures
Our strict quality control procedures ensure the high-standard of our office cleaning services. At Brilliant Office Cleaning, we utilise two major processes to ensure quality results.
Quality Inspections
This involves visiting the client’s premises and carefully inspecting the quality of the work. We have specialist quality personnel to handle these inspections. Importantly, our quality inspectors are a separate entity from the daily cleaning operations.
After completing the quality evaluation, our inspectors compile a detailed audit report on the cleaning service. This report is then given to the supervisor on the ground to take any remedial steps that may be required. For the duration of the cleaning contract, our clients can expect these regular quality inspections.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive client feedback, which can be via phone or email.
When receiving feedback, we also greatly value management’s opinions regarding our service. This enables us to promptly address any issues that need improvement, especially at the beginning of the project.
Occupational Health & Safety
Occupational health and safety are among our top priorities, and we adhere to the OH & S regulations established by the Government of Victoria. This guarantees that everyone at the cleaning site, including our crew and the client’s staff are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092020-07-17 14:38:51COVID-19 Cleaning Guidelines for Employers
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
