Green Cleaning Products
When cleaning your premises, you can rest assured that we only use green cleaning products certified by GECA. This ensures that your workplace will not be contaminated with dangerous toxic elements after the cleaning.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
Office cleaning services in South Melbourne
Since 2002, Brilliant Office Cleaning has been the office cleaning solutions provider of choice in the South Melbourne area. This means we have garnered extensive skills and knowledge relevant to the sector. After plying our trade since 2002, we have formed a formidable team of office cleaning experts to offer superior office cleaning services to businesses, not only in the South Melbourne, but also other urban locations in Victoria.
Why Brilliant Office Cleaning?
We intend to make any client looking for office cleaning services aware of the reasons Brilliant Office Cleaning is the best in the business. The simple answer is that Brilliant Office Cleaning is not just another office cleaning company in South Melbourne.
We go beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are more than that. We utilise our extensive expertise to deliver the best services and we strive to “exceed the expectations” of our clients.
We are a highly-accomplished South Melbourne office cleaning services provider, and we ensure that we understand perfectly well what our customers need. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient. All companies are responsible for maintaining a healthy and safe workplace. The previous practice of ‘casual office cleaning’ has rapidly become obsolete. Cleaning contractors have now adopted additional disinfecting methods to deal with the current health risk. This is where our expertise comes into play.
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Commercial Cleaning in South Melbourne
Brilliant Office Cleaning not only cleans offices in South Melbourne and the surrounding area in Victoria, we also offer a wide selection of commercial cleaning services. Some of the commercial cleaning services we offer are seasonal while others are on a regular basis. In this way, our clients can source all of the services from a single provider, instead of dealing with multiple cleaning companies.
Reliable, Expert and Friendly Office Cleaners in South Melbourne
Our highly-trained cleaning experts are extensively involved in the office cleaning industry, and their passion is undeniable. Our team is well trained to undertake any type of office cleaning for any type of business. We ensure that our personnel receive frequent training to keep abreast of innovations in the cleaning industry.
All our cleaners hold up-to-date police clearance certificates. Our cleaners are also highly adaptable and will blend seamlessly into your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We are the go-to-guys when it comes to disinfecting and cleaning solutions, and we strictly adhere to the Victorian Government’s health and safety requirements regarding disinfectants and cleaning products.
TGA Approved Disinfectants
In addition, we thoroughly sanitise all high-traffic areas in the workplace, taking into account your health concerns. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. As a result, our disinfecting procedures essentially mitigate the health risks of the coronavirus.
Communication
For any office cleaning company to retain clients, it has to be quick in responding to client needs. We are easily accessible through the following mediums:
Irrespective of the communication media used by our clients, in most situations, we are able to provide a fast response to client requests.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have embraced strict quality control regulations. At Brilliant Office Cleaning, we utilise two major processes to ensure quality results.
Quality Inspections
We regularly visit your establishment to inspect the quality of our cleaning service. All of our inspections are carried out by highly-trained quality assurance officers. These quality inspectors are completely independent from day-to-day routine cleaning activities. At the end of the quality inspection, the supervisor will prepare a comprehensive audit report detailing the issues discovered. This report is then given to the supervisor in charge, to implement any improvements, if required.
Obtaining the Feedback
Occasionally, Brilliant Office Cleaning receive feedback from customers regarding the services provided. This can be either via phone or email.
When obtaining feedback, we also take into account the views of management regarding the cleaning service. In this way, we can discuss ways to enhance service delivery, particularly when the contract is still in the early stages.
Occupational Health & Safety
Our company genuinely respects the importance of occupational health and safety procedures. As such, we strictly follow the occupational health and safety regulations stipulated by the Government of Victoria. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
