Green Cleaning Products
As we clean, you can rest assured that we only use green cleaning products certified by GECA. This is a preventive measure against contamination by dangerous toxic substances after the cleaning is complete.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: From 26th March 2021, the 75 per cent cap on private and public offices workers has been removed. Read more details at DHHS website.
Office Cleaning Services in Bayswater
Since our inception in 2002, Brilliant Office Cleaning has been the office cleaning solutions provider of choice in the Bayswater area. Naturally, this has translated into vast experience. Since 2002, we have developed an expert office cleaning team that delivers outstanding services to businesses located in the Bayswater and outer suburbs in Victoria.
Why Brilliant Office Cleaning?
Our goal is to convince future customers of the benefits of embracing Brilliant Office Cleaning solutions. The simple answer is that Brilliant Office Cleaning is not just another office cleaning company in Bayswater.
Beyond the theory of “satisfying customers and keeping them happy”
We don’t just provide services for the sake of it. Our vast experience enables us to deliver results that go beyond the expectations of our clients.
With the current COVID-19 health risk, cleaning has become more thorough and intensive. Companies are now expected follow all guidelines to guarantee a healthy and safe workplace. With that in mind, cleaning companies have had to implement new cleaning techniques. Additional disinfecting procedures are now required to address the prevailing health risk. This is where our expertise excels.
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Commercial Cleaning in Bayswater
Brilliant Office Cleaning not only cleans offices in Bayswater and the surrounding suburbs in Victoria, we also offer a wide selection of commercial cleaning services. Some of these commercial cleaning services are periodic, while others are provided on a regular basis. This means that our clients can obtain all their cleaning services from one service provider.
Reliable, Expert and Friendly Office Cleaners in Bayswater
Our team is passionate about office cleaning, and we employ industry experts to deliver our services. Our team is well trained to undertake any type of cleaning for any type of business. We conduct regular training sessions to ensure that the knowledge of our staff is up to date.
It is a mandatory requirement for our staff members to possess a valid police clearance certificate. Our cleaners are highly flexible and will blend in seamlessly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We are the go-to-guys when it comes to disinfecting and cleaning solutions, and we follow the Victorian Government guidelines regarding disinfectants and cleaning products.
TGA Approved Disinfectants
As part of the general office cleaning, we disinfect all frequently touched areas, taking into account the health and safety requirements of our clients. In the course of our work, we employ TGA certified disinfectants as a preventive measure against COVID-19. This is why the disinfecting processes we employ play a huge role in fighting the coronavirus.
Communication
For any office cleaning firm to retain clients, it has to be quick to respond to client needs. We support the following media for our clients to communicate with us:
Regardless of the manner in which our clients contact us, we always respond swiftly.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have embraced strict quality control procedures. Brilliant Office Cleaning employs two main processes to control the quality of the work.
Quality Inspections
We visit your establishment to assess the service we have provided. These quality inspections are the responsibility of highly-trained assurance officers. The best part is that our quality inspectors are a separate entity from the daily cleaning operations.
After the assessment is complete, our inspector will produce an extensive audit report outlining all pertinent issues in the cleaning process. The report is then given to the supervisor in charge of cleaning, to make improvements, if required. During the course of the cleaning project, we carry out these quality inspections regularly to maintain our superior services.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive regular client feedback. This feedback is obtained over the phone or via email.
When obtaining feedback, we also value the views of management regarding the cleaning. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance our service, especially in the early stages of the contract.
Occupational Health & Safety
We greatly value occupational health and safety, and we strictly follow the occupational health and safety regulations set by the Government of Victoria. This ensures that apart from our personnel, every client and visitor to your premises is safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092020-07-17 14:38:51COVID-19 Cleaning Guidelines for Employers
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
