Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Offices can increase to 50% capacity or 20 people, whichever is greater from 18th June 2021. Read more in Victorian Government website.
Since 2002, Brilliant Office Cleaning has provided office cleaning services in Scoresby. Naturally, this has translated into vast experience. During this time, we have established an enviable and professional office cleaning team that provides superb solutions to commercial establishments within the Scoresby and surrounding suburbs in Victoria.
It is important for all of our potential customers to consider why they should choose Brilliant Office Cleaning. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Scoresby.
Although we aim to deliver superior services and put a smile on your face, we are so much more than that. We use our expertise to deliver the best services to “exceed the expectations” of our clients.
As a professional Scoresby office cleaning contractor, we understand and respect the requirements of our clients. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient. Maintaining a healthy and safe workplace is also of paramount importance for all companies. With this in mind, cleaning companies have had to develop new cleaning techniques. As a preventive measure against the pandemic, cleaning firms have had to adopt enhanced disinfecting practices. This is where our expertise is superior.
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Brilliant Office Cleaning not only cleans offices in Scoresby and the surrounding suburbs in Victoria, we also offer a wide selection of other commercial cleaning services. Although we offer regular office cleaning, we provide other services that are delivered periodically. Consequently, our clients can obtain all their required commercial cleaning services from a single provider.
Our highly-trained cleaning professionals are extensively involved in the office cleaning industry, and their passion is undeniable. Our team is well trained to undertake any type of cleaning for any type of business. To keep our cleaning staff up to date on new trends in the sector, we have a policy of continuous training.
Every member of our cleaning team must hold a police clearance certificate. Our staff are highly flexible and will therefore effortlessly adapt to your cleaning situation and work smoothly within your team.
We provide both cleaning and disinfecting services, and we follow the Victorian Government’s guidelines regarding disinfectants and cleaning solutions.
We use only GECA approved green cleaning products to conduct our general commercial cleaning services. This provides an assurance that your business premises will be free from dangerous toxic chemicals after the cleaning has occurred.
Our service includes disinfecting all high-traffic areas, with all safety and health directives observed. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants, and as such, our disinfecting procedures enable us to deal effectively with the coronavirus.
For an office cleaning firm to retain its clients, it has to be quick to respond to their queries. Our clients can effortlessly reach us in the following ways.
Irrespective of the communication media used by our clients, in most situations, we are able to provide a fast response to client requests.
We have stringent quality control measures in place to ensure that our services are above par. In the course of providing our service, Brilliant Office Cleaning has set up two quality control procedures.
We visit your premises and assess the work our cleaners have provided. These inspections are the responsibility of our highly-trained quality assurance officers. Importantly, our inspectors are a separate entity from the daily cleaning operations.
At the completion of the quality inspection, the inspector will prepare a comprehensive audit report detailing issues discovered. This report is then delivered to the supervisors in charge of cleaning to implement improvements, if required. During the course of the cleaning project, we conduct regular quality inspections to maintain our superior service.
Brilliant Office Cleaning has systems in place to receive regular client feedback, either over the phone or by email correspondence.
When we receive feedback, we value and encourage management’s opinions regarding our service delivery. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance our service, especially in the early stages of the contract.
We greatly value occupational health and safety, and we adhere to the OH & S regulations enforced by the Victorian Government. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092020-07-17 14:38:51COVID-19 Cleaning Guidelines for Employers
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresWe deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
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Office cleaning and commercial cleaning all over Victoria!
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