Office Cleaning in Scoresby – Commercial Cleaning in Scoresby

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Office Cleaning in Scoresby – Commercial Cleaning in Scoresby

COID-Update- Brilliant-Office-Cleaning-Disinfection-in-Melbourne

COVID-19 Update

Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.

What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…

Office cleaning in Melbourne – COVID-Procedures

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Office Cleaning Services in Scoresby

Since 2002, Brilliant Office Cleaning has provided office cleaning services in Scoresby. Naturally, this has translated into vast experience. During this time, we have established an enviable and professional office cleaning team that provides superb solutions to commercial establishments within the Scoresby and surrounding suburbs in Victoria.

Why Brilliant Office Cleaning?

It is important for all of our potential customers to consider why they should choose Brilliant Office Cleaning. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Scoresby.

Beyond the theory of “satisfying customers and keeping them happy”

Although we aim to deliver superior services and put a smile on your face, we are so much more than that. We use our expertise to deliver the best services to “exceed the expectations” of our clients.

Office Cleaning in Melbourne - Commercial Cleaning in Melbourne! 1300 799 284.

As a professional Scoresby office cleaning contractor, we understand and respect the requirements of our clients. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient. Maintaining a healthy and safe workplace is also of paramount importance for all companies. With this in mind, cleaning companies have had to develop new cleaning techniques. As a preventive measure against the pandemic, cleaning firms have had to adopt enhanced disinfecting practices. This is where our expertise is superior.

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Green Cleaning Detergents and TGA Approved Disinfectants

We provide both cleaning and disinfecting services, and we follow the Victorian Government’s guidelines regarding disinfectants and cleaning solutions.

Green Cleaning Products

We use only GECA approved green cleaning products to conduct our general commercial cleaning services. This provides an assurance that your business premises will be free from dangerous toxic chemicals after the cleaning has occurred.

GECA Approved Green Cleaning Products

TGA Approved Disinfectants

Our service includes disinfecting all high-traffic areas, with all safety and health directives observed. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants, and as such, our disinfecting procedures enable us to deal effectively with the coronavirus.

Communication

For an office cleaning firm to retain its clients, it has to be quick to respond to their queries. Our clients can effortlessly reach us in the following ways.

Fasts Communication

Irrespective of the communication media used by our clients, in most situations, we are able to provide a fast response to client requests.

Around the clock cleaning service

Brilliant Office Cleaning services are available to Scoresby companies 24/7. Irrespective of the dates and times required, we are fully flexible and able to offer the service you require.

Strict Quality Control Procedures

Office Cleaning Quality Control

We have stringent quality control measures in place to ensure that our services are above par. In the course of providing our service, Brilliant Office Cleaning has set up two quality control procedures.

Quality Inspections

We visit your premises and assess the work our cleaners have provided. These inspections are the responsibility of our highly-trained quality assurance officers. Importantly, our inspectors are a separate entity from the daily cleaning operations.

At the completion of the quality inspection, the inspector will prepare a comprehensive audit report detailing issues discovered. This report is then delivered to the supervisors in charge of cleaning to implement improvements, if required. During the course of the cleaning project, we conduct regular quality inspections to maintain our superior service.

Obtaining the Feedback

Brilliant Office Cleaning has systems in place to receive regular client feedback, either over the phone or by email correspondence.

When we receive feedback, we value and encourage management’s opinions regarding our service delivery. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance our service, especially in the early stages of the contract.

Occupational Health & Safety

We greatly value occupational health and safety, and we adhere to the OH & S regulations enforced by the Victorian Government. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.

Occupational Health & Safety

Recent Blogs

Ten Eco-Friendly Products Used for Cleaning the Office

When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.

It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.

Eco-Friendly-Cleaning-Detergents-350x280

Highlights

Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.

Our Team

The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.

All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.

Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.

Security and Confidentiality

Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.

  • EXTENSIVE EXPERIENCE IN CLEANING INDUSTRY

  • INSURANCE

  • WORKCOVER INSURANCE

  • LABOUR HIRE COMPLIANCE

  • POLICE CLEARED STAFF

  • REGULAR QUALITY INSPECTIONS

  • PROFESSIONAL AND FRIENDLY STAFF

  • SECURITY AND CONFIDENTIALITY

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