Green Cleaning Products
We use only GECA approved green cleaning products to conduct general commercial cleaning services. This is an assurance that your business premises will be free of dangerous toxic chemicals after we have completed our work.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Offices can increase to 50% capacity or 20 people, whichever is greater from 18th June 2021. Read more in Victorian Government website.
Office Cleaning Services in Rowville
Since 2002, Brilliant Office Cleaning has supplied office cleaning services in Rowville. Consequently, we have extensive experience in the industry. Since 2002, we have developed an expert office cleaning team that delivers outstanding services to businesses located in the Rowville and suburbs in Victoria.
Why Brilliant Office Cleaning?
Our objective is to convince future customers of the benefits of embracing Brilliant Office Cleaning solutions. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Rowville.
Beyond the theory of “satisfying customers and keeping them happy”
We don’t just provide services for the sake of it. We use our expertise to deliver the best services to “exceed the expectations” of our clients.
Being reputable Rowville office cleaning professionals, we listen to our client’s needs and do our best to not only match, but surpass them. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient. Maintaining a healthy and safe workplace is also of paramount importance for all companies. This is why the former practice of ‘casual office cleaning’ has rapidly become obsolete. Additional disinfecting procedures are now required to address the prevailing health risk. And this is where our services come to the fore.
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Commercial Cleaning in Rowville
Brilliant Office Cleaning not only cleans offices in Rowville and the surrounding suburbs in Victoria, but also offers a wide selection of commercial cleaning services. Although we offer regular office cleaning, we are also able to offer periodic services as and when required. This means that our clients have the convenience of procuring all their cleaning services from one provider.
Reliable, Expert and Friendly Office Cleaners in Rowville
Our team is passionate about office cleaning, and we use industry experts to deliver our services. Our team is well-trained to undertake any type of cleaning for any type of business. We ensure that our personnel receive frequent training to keep abreast of innovations in the cleaning industry.
All of our cleaners are required to hold an up-to-date police clearance certificate. The flexibility of our team will enable them to be a part of your team.
Green Cleaning Detergents and TGA Approved Disinfectants
Apart from cleaning services, you can also depend on us for disinfecting. When we choose cleaning agents and disinfectants, we adhere to the health advice provided by the Victorian Government.
TGA Approved Disinfectants
Inclusive in our service provision is disinfecting all general areas of traffic with all safety and health directives observed. In the course of our work, we employ TGA certified disinfectants as a preventive measure against COVID-19. Consequently, our disinfecting procedures are effective in dealing with coronavirus.
Communication
For any office cleaning firm to retain clients, it has to be quick in responding to client’s needs. Our clients can reach us in the following ways.
Regardless of the manner in which our clients contact us, we always respond as fast as possible.
Strict Quality Control Procedures
We have stringent quality control measures in place to ensure that our services are up to par. At Brilliant Office Cleaning, we utilise two major processes to ensure quality results.
Quality Inspections
The ongoing cleaning work at the client’s premises is evaluated for quality. These inspections are performed by specially trained quality inspectors. Most importantly, our assessors are impartial when checking the quality of the work.
When they have completed the quality evaluation, the inspectors compile a detailed audit report on the process. This audit report is delivered to the cleaning supervisor, to take corrective action, if required. As long as the cleaning contract is in effect, clients can expect these regular quality assessments.
Obtaining the Feedback
Occasionally, Brilliant Office Cleaning receives feedback from customers regarding the services provided. The is usually over the phone or by email.
When obtaining feedback, we also value the opinions of management regarding our cleaning service. This enables us to actively address any issues that need improvement, especially at the beginning of the project.
Occupational Health & Safety
Occupational health and safety is one of our top priorities. We strictly adhere to the occupational health and safety regulations enforced by the Victorian Government. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092020-07-17 14:38:51COVID-19 Cleaning Guidelines for Employers
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
