Green Cleaning Products
In the course of general cleaning, we utilise only GECA approved green cleaning products. This is a preventive measure to avoid health risks associated with dangerous or toxic substances.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Office cleaning services in Port Melbourne
Brilliant Office Cleaning has been providing office cleaning services in Port Melbourne since 2002. Naturally, this has resulted in vast experience. After plying our trade since 2002, we have formed a formidable team of office cleaning experts to offer superior office cleaning services to businesses, not only in the Port Melbourne, but also other urban areas in Victoria.
Why Brilliant Office Cleaning?
It is important for all of our potential customers to consider why they should choose Brilliant Office Cleaning. The truth is that Brilliant Office Cleaning is a cut above our competition in Port Melbourne.
We go beyond the theory of “satisfying customers and keeping them happy”
We don’t just provide services for the sake of it. We use our expertise to deliver the best service to “exceed the expectations” of our clients.
As a professional Port Melbourne office cleaning contractor, we understand and respect the requirements of our clients. With the current COVID-19 health risk, cleaning has become more thorough and intensive. Maintaining a healthy and safe workplace is also of paramount importance for any company. As a result, the traditional way of performing office cleaning, which is just to “shine” the office, is now outdated. Cleaning contractors have now adopted additional disinfecting methods to deal with the current health situation. Fortunately, we have an excellent track record in this sector.
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Commercial Cleaning in Port Melbourne
Brilliant Office Cleaning not only cleans offices in Port Melbourne and the surrounding areas in Victoria, we also offer a wide selection of commercial cleaning services.
Some of these commercial cleaning services are periodic, while others are regular general office cleaning services. Consequently, our clients have the convenience of obtaining all required commercial cleaning services from a single provider.
Reliable, Expert and Friendly Office Cleaning Team in Port Melbourne
Our highly-trained cleaning experts are extensively involved in the office cleaning industry, and their passion is undeniable. Whether you have a minor or major office cleaning project, we are renowned for working with different types of businesses. We conduct regular training to ensure that the knowledge of our staff is up to date.
All of our cleaners are required to have an up-to-date police clearance certificate. Our cleaners are extremely adaptable and will blend in seamlessly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We perform both cleaning and disinfecting services, and we follow the Victorian Government’s stipulations regarding disinfectants and cleaning products.
TGA Approved Disinfectants
Our service provision includes disinfecting high-traffic areas, while observing all health and safety directives. As a precautionary measure against COVID-19, we utilize TGA certified disinfectants. As a result, the disinfecting processes we have put in place plays a huge role in fighting the Coronavirus.
Communication
A fast response is an essential factor in providing an effective and reliable office cleaning service. We are easily accessible to our clients through the following mediums:
Regardless of the manner in which our clients contact us, we always respond as fast as possible.
Strict Quality Control Procedures
Our strict quality control procedures ensure a high standard of our office cleaning services. At Brilliant Office Cleaning, we utilise two major processes to ensure quality results.
Quality Inspections
This process involves visiting the client’s workplace, and carefully investigating the quality of our service. These inspections are performed by specially trained personnel, and importantly, these quality inspectors operate separately from the daily cleaning operations. After the quality assessment is complete, the inspector is required to develop an extensive audit report outlining all pertinent issues in the cleaning process. This report is then given to the assigned supervisor who will implement any required improvements.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive and process client feedback, which we encourage at least once a month. This feedback can be provided to us over the phone or via email.
When obtaining feedback, we also value the views of management regarding our cleaning service. This provides an opportunity to discuss ways to enhance service delivery, particularly in the early stages of the contract.
Occupational Health & Safety
Our company deeply respects occupational health and safety procedures, and consequently, we strictly follow the health and safety regulations specified by the Government of Victoria. This guarantees that everyone at the cleaning site, including the client’s staff and our crew, are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
