Green Cleaning Products
You can rest assured that we only use green cleaning products certified by GECA. This provides assurance that your business premises will be free from dangerous toxic chemicals after we have completed the cleaning.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Office Cleaning Services in Pakenham
Brilliant Office Cleaning has been providing office cleaning services in Pakenham since 2002. Naturally, this has translated into vast experience. Since our inception in 2002, we have developed an expert office cleaning team to deliver outstanding services to businesses located in the Pakenham and suburbs in Victoria.
Why Brilliant Office Cleaning?
It is important for all our potential customers to consider why they should choose Brilliant Office Cleaning. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Pakenham.
Beyond the theory of “satisfying customers and keeping them happy”
We don’t just provide services for the sake of it. Our team will dig deep to apply our extensive expertise to not only match but also surpass your cleaning expectations.
As a professional Pakenham office cleaning contractor, we ensure that we understand and respect the requirements of our clients. With the current COVID-19 health risk, cleaning has become more thorough and intensive. Companies should follow government regulations to guarantee a healthy and safe workplace. As a result, the traditional practice of office cleaning, which was just to “shine” the office, is now outdated. Cleaning contractors are now required to provide additional disinfecting services to deal with the current health situation. Fortunately, we have an excellent track record in this sector.
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Commercial Cleaning in Pakenham
In addition to office cleaning, Brilliant Office Cleaning delivers a wide range of other commercial cleaning services in Pakenham and suburban areas in Victoria. Some of these commercial services are delivered periodically, while our general office cleaning services can be scheduled on a regular basis. In this way, our clients can receive all their cleaning services from one company, instead of dealing with multiple cleaning companies.
Reliable, Expert and Friendly Office Cleaners in Pakenham
Our highly-trained cleaning experts are extensively involved in the office cleaning industry and their passion is undeniable. Our team is well-trained to undertake any type of cleaning for any type of business. To keep our cleaning staff updated on new trends in the sector, we have a policy of continuous training.
Every member of our cleaning team must have a current police clearance certificate. Our cleaners are highly adaptable and they will blend in seamlessly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We are the go-to company when it comes to disinfecting and cleaning solutions. When selecting cleaning agents and disinfectants, we adhere to the health advice provided by the Victorian Government.
TGA Approved Disinfectants
Our service includes disinfecting all touchpoint areas, while observing all government health and safety directives. We use only TGA certified disinfectants to ensure that these are effective against COVID-19. As a result, our disinfecting procedures play an important role in dealing with the coronavirus.
Communication
To be able to offer superior office cleaning services, a speedy response to clients’ concerns is a must. We support the following media for our clients to communicate with us:
Irrespective of the communication media used, in most situations, we are able to provide a fast response to client requests.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have implemented strict quality control procedures and guidelines. At Brilliant Office Cleaning, we utilise two major processes to ensure quality results.
Quality Inspections
This process involves visiting your workplace and carefully inspecting the quality of our work. These inspections are the responsibility of our highly-trained quality assurance officers. Importantly our inspectors are a separate entity from the daily cleaning operations.
After the quality assessment has been completed, the inspector will prepare an extensive audit report covering all pertinent issues discovered during the inspection. This report is then given to the supervisors on the ground for remedial steps that may be necessary. During the life of the cleaning contract, our clients can expect regular quality inspections.
Obtaining the Feedback
Brilliant Office Cleaning welcomes feedback from our clients, either over the phone or via email.
When obtaining feedback, we encourage management’s views regarding our cleaning service. In this way, we have a great opportunity to discuss any improvements that can enhance our service, especially in the early stages of the contract.
Occupational Health & Safety
Our company respects occupational health and safety requirements, and we adhere to all the regulations enforced by the Victorian Government. This ensures that our personnel, clients and their visitors are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
