Green Cleaning Products
You can rest assured that we only use green cleaning products certified by GECA. This provides an assurance that your business premises will be free from dangerous toxic chemicals after we have completed the cleaning.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Victoria lockdown to be extended. Read more…
Office Cleaning Services in Oakleigh
Since 2002, Brilliant Office Cleaning has provided office cleaning services in Oakleigh. Consequently, we have extensive experience in the industry. During this period, we have established an enviable and professional office cleaning team that offers superb solutions to commercial establishments within the Oakleigh and the surrounding suburbs.
Why Brilliant Office Cleaning?
Our goal is to convince potential customers of the benefits of engaging Brilliant Office Cleaning solutions. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Oakleigh.
Beyond the theory of “satisfying customers and keeping them happy”
We go beyond the theory of just “satisfying customers and keeping them happy”. Our team will dig deep and ensure that our extensive expertise not only matches, but surpasses your expectations.
Being reputable Oakleigh office cleaning professionals, we ensure that we assess and understand our client’s needs, and do our best to surpass them. With the current COVID-19 health risk, cleaning has become more thorough and intensive. Companies should follow all government regulations to guarantee a healthy and safe workplace. With this in mind, cleaning companies have developed new cleaning techniques, and now provide additional disinfecting services to deal with the current health situation. And this is where our services excel.
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Commercial Cleaning in Oakleigh
Brilliant Office Cleaning cleans offices in the Oakleigh and the surrounding suburbs, and we also offer a wide selection of other commercial cleaning services. Some of our commercial cleaning services are provided periodically, while others are provided on a regular basis. Consequently, our clients can obtain all of their commercial cleaning requirements from a single provider.
Reliable, Expert and Friendly Office Cleaners in Oakleigh
We are committed to providing the best office cleaning services, and most importantly, we only employ specialists to provide our service. Our team is well trained to undertake any type of cleaning for any type of business. To keep our cleaning staff up-to-date on new trends in the sector, we have a policy of continuous training.
It is a mandatory requirement for our staff to possess a valid police clearance certificate. Our staff are highly flexible and will therefore effortlessly adapt to your cleaning situation, and will work smoothly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We perform both cleaning and disinfecting services, and we follow the Victorian Government’s stipulations regarding disinfectants and cleaning solutions.
TGA Approved Disinfectants
As part of our general office cleaning service, we disinfect all frequently touched areas, taking into account the specific health and safety requirements of our clients. In the course of our work, we use TGA certified disinfectants as a preventive measure against COVID-19. This is why the disinfecting processes we have in place play a huge role in fighting the coronavirus.
Communication
For an office cleaning firm to retain clients, it has to be quick to respond to clients’ needs. We are easily accessible to our clients via the mediums listed below.
Irrespective of how our clients contact us, in most situations, we are able to provide a fast response to their requests.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have implemented strict quality control measures. At Brilliant Office Cleaning, we utilise two major processes to ensure quality results.
Quality Inspections
The ongoing cleaning service at our client’s premises is inspected for quality. These inspections are performed by our specially trained inspectors. Importantly, our quality assessors are a separate entity from the daily cleaning operations.
After completing the evaluation, our inspectors compile a detailed audit report on the process. This report is then given to the supervisors in charge to implement any improvements that may be necessary. During the course of the cleaning project, we arrange regular quality inspections to maintain our superior service.
Obtaining the Feedback
Brilliant Office Cleaning often receives feedback from our customers regarding the services we have provided, either over the phone or via email.
When processing this feedback, we value the views of management regarding our cleaning service. In this way, we can discuss ways to enhance our service delivery, especially when the contract is still in the initial phase.
Occupational Health & Safety
We greatly value occupational health and safety, and we strictly follow all OH&S regulations established by the Government of Victoria. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
