Green Cleaning Products
You can rest assured that we only use green cleaning products certified by GECA. This provides an assurance that your business premises will be free of dangerous toxic chemicals after we have completed the cleaning.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Offices can increase to 50% capacity or 20 people, whichever is greater from 18th June 2021. Read more in Victorian Government website.
Office Cleaning Services in Niddrie
Brilliant Office Cleaning has been providing office cleaning services in Niddrie since 2002. Consequently, we have extensive experience in the industry. Since our inception, we have formed a formidable office cleaning team that provides superior office cleaning services to businesses, not only in the Niddrie central business district, but also in urban locations in Victoria.
Why Brilliant Office Cleaning?
Our aim is to convince potential office cleaning clients that Brilliant Office Cleaning is the best in the business. It is a fact that Brilliant Office Cleaning is more than just an ordinary office cleaning service provider in Niddrie!
Beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are so much more than that. Our team will dig deep and utilise our extensive expertise to not only match but also surpass your cleaning expectations.
We are a highly-accomplished Niddrie office cleaning services provider, and we focus on understanding our customers’ requirements. Considering the current COVID-19 health risk, casual cleaning is now unacceptable. Instead, maintaining a healthy and safe workplace is of paramount importance for all companies. This is why the former method of ‘casual office cleaning’ has rapidly become obsolete. As a preventive measure against the pandemic, cleaning firms are now expected to provide enhanced disinfecting services. Fortunately, we have an excellent track record in this sector.
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Commercial Cleaning in Niddrie
Apart from office cleaning, Brilliant Office Cleaning has a reputation for providing of a variety of other commercial cleaning services, both in Niddrie and urban areas in Victoria. We offer regular office cleaning services, however, we can also provide our services on a periodic basis. This means that our clients can procure all their cleaning requirements from a single provider.
Reliable, Expert and Friendly Office Cleaners in Niddrie
Our highly-trained cleaning experts are extensively involved in the office cleaning industry, and their passion is undeniable. Regardless of the size or scope of your office cleaning needs, you can rest assured that we will deliver exceptional results. We ensure that our personnel receive frequent training to keep abreast of innovations in the cleaning industry.
It is a mandatory requirement for our staff members to possess a valid police clearance certificate. Our staff are highly flexible, and will therefore effortlessly adapt to your cleaning situation, and will work smoothly within your team.
Green Cleaning Detergents and TGA Approved Disinfectants
Aside from cleaning services, you can also depend on us for disinfecting, and we follow the Victorian Government’s directives regarding disinfectants and cleaning solutions.
TGA Approved Disinfectants
Our service includes disinfecting high-traffic areas, with all safety and health directives observed. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. This is why the disinfecting process we have in place plays a huge role in fighting the coronavirus.
Communication
A fast response is an essential factor in providing an effective regular office cleaning service. Our clients can effortlessly reach us in the following ways.
Regardless of the manner in which our clients contact us, we always respond as fast as possible.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have put in place strict quality control procedures. At Brilliant Office Cleaning, we have two major processes to ensure quality results.
Quality Inspections
We visit your premises and inspect the service our cleaners are providing. We have specialist personnel to handle these quality assessments. Most importantly, these quality assessors are impartial when checking the quality of work that our cleaners provide.
When the quality inspection has been completed, the assessor will prepare a comprehensive audit report detailing issues discovered. This audit report is then given to the cleaning supervisor, to take corrective action, if necessary. During the course of the cleaning project, we arrange regular quality inspections to maintain a superior service.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive client feedback, either via phone or email.
When receiving feedback, we greatly value management’s opinions regarding our service. In this way, we can discuss ways to enhance our service delivery, particularly when the contract is still in the early stages.
Occupational Health & Safety
Occupational health and safety are among our top priorities, and we adhere to the regulations established by the Government of Victoria. This ensures that our personnel and every client and visitor to the premises are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
