Office Cleaning Mulgrave – Commercial Cleaning Mulgrave

  • Office Cleaning Mulgrave - Commercial Cleaning Mulgrave - Deep Covid Cleaning Mulgrave

Office Cleaning in Mulgrave- Commercial Cleaning in Mulgrave

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COVID-19 Update

Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.

What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…

Office cleaning in Melbourne – COVID-Procedures

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Office Cleaning Services in Mulgrave

Since 2002, Brilliant Office Cleaning has provided office cleaning services in Mulgrave. Naturally, this has resulted in extensive experience. During this period, we have established an enviable and professional office cleaning crew that delivers superb solutions to commercial establishments within the Mulgrave and surrounding areas.

Why Brilliant Office Cleaning?

It is important for all of our potential customers to consider why they should choose Brilliant Office Cleaning. The simple answer is that Brilliant Office Cleaning is not just another office cleaning company in Mulgrave!

We go beyond the theory of “satisfying customers and keeping them happy”

Although we aim to deliver superior services and put a smile on your face, we are more than that. Our team will dig deep to utilise our extensive expertise to not only match, but also surpass your needs.

Office Cleaning in Melbourne - Commercial Cleaning in Melbourne! 1300 799 284.

As a professional Mulgrave office cleaning contractor, we understand and respect the requirements of our clients. In light of the current COVID-19 health risk, casual cleaning is no longer acceptable. Maintaining a healthy and safe workplace is now of paramount importance for any company. This is why the former practice of ‘casual office cleaning’ has rapidly become obsolete. As a preventive measure against the pandemic, cleaning firms are now required to provide effective disinfecting services. Fortunately, we have an excellent track record in this area.

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Green Cleaning Detergents and TGA Approved Disinfectants

We perform both cleaning and disinfecting services. Our team follows to the Victorian Government health directives concerning safe cleaning substances and disinfectants.

Green Cleaning Products

In the general course of cleaning your premises, we utilise only GECA approved green cleaning products. This ensures that the workplace will not be contaminated with dangerous toxic elements after the cleaning.

GECA Approved Green Cleaning Products

TGA Approved Disinfectants

As part of general office cleaning, we disinfect all frequently touched areas, taking into account the health and safety requirements of our clients. In our course of work, we employ TGA certified disinfectants as a preventive measure against COVID-19. As a result, our disinfecting procedures essentially mitigate the health risks of the coronavirus.

Communication

To maintain a high standard of service, companies must be quick to respond to client queries. We support the following media to enable our clients to communicate with us:

Fasts Communication

Irrespective of the communication media used by our clients, in most situations, we are able to provide a fast response to client requests.

Around the clock cleaning service

Brilliant Office Cleaning conducts around-the-clock cleaning services in Mulgrave. Regardless of the time of day and duration of your cleaning requirements, we will be available to provide the necessary solutions.

Strict Quality Control Procedures

Office Cleaning Quality Control

To guarantee our clients that our office cleaning solutions are superior, we have embraced strict quality control procedures. In the course of service provision, Brilliant Office Cleaning has set up two quality control procedures.

Quality Inspections

The ongoing cleaning work at the client’s premises is evaluated for quality. All quality evaluation processes are the responsibility of highly-trained quality assurance officers. Most importantly, the quality assessors are impartial when checking the quality of our cleaners’ work.

After completing the quality inspection, the supervisor will prepare a comprehensive audit report detailing issues discovered.  This audit report is then given to the assigned supervisor on the ground to take remedial steps, if required. During the course of the cleaning contract, we will conduct these quality inspections regularly to ensure that we maintain a high standard of service.

Obtaining the Feedback

Brilliant Office Cleaning has systems in place to receive and process client feedback, which we encourage at least monthly. This feedback can be via phone or email.

In the course of receiving feedback, we make sure that we also listen to the sentiments of management. This enables us to actively address any issues that need improvement, especially at the beginning of the project.

Recent Blogs

Ten Eco-Friendly Products Used for Cleaning the Office

When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.

It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.

Eco-Friendly-Cleaning-Detergents-350x280

Areas in operation

We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!

  • Melbourne CDB
  • Flemington
  • Collingwood
  • Brighton
  • Dandenong
  • Clayton
  • Blackburn
  • Prahran
  • Caulfield
  • Werribee
  • Hoppers Crossing
  • Ardeer
  • Mentone
  • Scoresby
  • Wantirna
  • Chadstone
  • Doncaster
  • Kew
  • Knoxfield
  • Heidelberg
  • Ascot Vale
  • Bentleigh
  • Broadmeadows
  • West Melbourne
  • St Kilda
  • South Melbourne
  • Mulgrave
  • Hallam
  • Cranbourne
  • Carrum
  • Canterbury
  • Toorak
  • Brooklyn
  • Altona
  • Footscray
  • Rowville
  • Ashwood
  • Bulleen
  • Lilydale
  • Brunswick
  • Bundoora
  • Pascoe Vale
  • Bayswater

Highlights

Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.

Our Team

The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.

All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.

Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.

Security and Confidentiality

Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.

  • EXTENSIVE EXPERIENCE IN CLEANING INDUSTRY

  • INSURANCE

  • WORKCOVER INSURANCE

  • LABOUR HIRE COMPLIANCE

  • POLICE CLEARED STAFF

  • REGULAR QUALITY INSPECTIONS

  • PROFESSIONAL AND FRIENDLY STAFF

  • SECURITY AND CONFIDENTIALITY

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