Green Cleaning Products
We use only GECA approved green cleaning products to conduct our general commercial cleaning services. This is a preventive measure against contamination from dangerous toxic solutions during the cleaning process.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Victoria lockdown to be extended. Read more…
Office Cleaning Services in Mentone
Brilliant Office Cleaning has been providing office cleaning services in Mentone since 2002. Consequently, we have extensive experience in the industry. During this time, we have developed an expert office cleaning team to deliver outstanding services to businesses located in the Mentone and suburbs in Victoria.
Why Brilliant Office Cleaning?
We intend to convince future clients that Brilliant Office Cleaning is the best in the business. The simple fact is that Brilliant Office Cleaning is not just another office cleaning company in Mentone.
Beyond the theory of “satisfying customers and keeping them happy”
We don’t just provide services for the sake of it. Our vast experience enables us to deliver results that exceed our clients’ expectations.
As a professional Mentone office cleaning contractor, we understand and respect the requirements of our clients. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient. Every company should follow all government regulations to guarantee a healthy and safe workplace. As a result, the traditional practice of providing office cleaning, which was just to “shine” the office, is now outdated. Cleaning contractors have now adopted additional disinfecting methods to deal with the current health situation. This is where our expertise exceeds all others.
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Commercial Cleaning in Mentone
In addition to the office cleaning, Brilliant Office Cleaning delivers a range of other commercial cleaning services in Mentone and other areas in Victoria. Our commercial cleaning services can be provided as and when required, or delivered on a regular basis. In this way, our clients can secure all their cleaning services from one provider, instead of dealing with multiple cleaning companies.
Reliable, Expert and Friendly Office Cleaners in Mentone
Our team is passionate about office cleaning, and we employ industry experts to deliver our services. Our team is well trained to undertake any type of cleaning for any type of business. We ensure that our personnel receive frequent training to keep abreast of new innovations in the cleaning industry.
Every member of our cleaning team holds an official police clearance certificate. The flexibility of our team will enable them to blend in well with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We provide both cleaning and disinfecting services, and we follow the Victorian Government’s guidelines regarding disinfectants and cleaning solutions.
TGA Approved Disinfectants
In addition, we thoroughly sanitise all high-traffic areas in the workplace, taking into account your specific health concerns. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. Consequently, our disinfecting procedures enable us to deal effectively with the coronavirus.
Communication
To be able to offer a superior office cleaning service, a speedy response to client concerns is a must. We are easily accessible to our clients via the following mediums.
Regardless of how our clients contact us, we always respond as fast as possible.
Strict Quality Control Procedures
We have stringent quality control measures in place to ensure that our services are above par. Brilliant Office Cleaning employs two main processes to control the quality of our work.
Quality Inspections
We visit your premises to inspect the work our cleaning staff are providing. We have specialist personnel who handle these quality assessments. Our quality inspectors are completely independent from day-to-day cleaning activities.
After completing the quality evaluation, our inspectors create a detailed audit report on the cleaning service. This report is then given to the supervisors in charge of the cleaning, to implement any improvements that may be required. This quality inspection process is scheduled regularly throughout the course of the cleaning contract.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive and process client feedback, either over the phone or via email.
When receiving feedback, we encourage management’s opinions regarding our service delivery. In this way, we can discuss how we can enhance our service delivery, particularly when the contract is still in the early stages.
Occupational Health & Safety
Occupational health and safety are among our top priorities, and we adhere to all the regulations established by the Government of Victoria. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
