Green Cleaning Products
In the course of cleaning your business, we only utilise GECA approved green cleaning products. This is a preventive measure against contamination from dangerous toxic solutions during the cleaning process.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
Office Cleaning Services in Melton
Brilliant Office Cleaning has been providing office cleaning services in Melton since 2002. Naturally, this has translated into vast experience. During this time, we have formed a formidable office cleaning team of experts to offer superior office cleaning services to businesses not only in the Melton, but also other urban locations in Victoria.
Why Brilliant Office Cleaning?
Our goal is to convince future customers of the benefits of choosing Brilliant Office Cleaning solutions. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Melton.
Beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are more than that. Our vast experience enables us to deliver results that go beyond our clients’ expectations.
We are a highly-accomplished Melton office cleaning services provider and we ensure that we understand what our customers require. With the current COVID-19 health risk, cleaning has become more thorough and intensive. All companies should follow government regulations to guarantee a healthy and safe workplace. This is why the former practice of ‘casual office cleaning’ has rapidly become obsolete. Additional disinfecting procedures are now required to address the prevailing health risk. Fortunately, we have an excellent track record in this sector.
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Commercial Cleaning in Melton
In addition to office cleaning, Brilliant Office Cleaning delivers a range of other commercial cleaning services in Melton and suburbs in Victoria. Some of the commercial cleaning services we offer are delivered as and when required, while others are provided on a regular basis. This means that our clients can procure all their cleaning services from one provider.
Reliable, Expert and Friendly Office Cleaners in Melton
We are deeply committed to providing the best office cleaning services and most importantly, we only employ experienced cleaners to provide our service. Whether you have a large or small office cleaning project, we are renowned for working with different types of businesses. We conduct regular training to ensure that the knowledge of our staff is up to date.
Every member of our cleaning team must hold a police clearance certificate. Our staff are highly-flexible, and will therefore effortlessly adapt to your cleaning situation and work smoothly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We provide both cleaning and disinfecting services, and we follow the Victorian Government’s regulations regarding disinfectants and cleaning solutions.
TGA Approved Disinfectants
As part of our general office cleaning service, we disinfect all frequently touched areas, taking into account the health and safety requirements of our clients. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. As a result, our disinfecting procedures help to mitigate the health risks of the coronavirus.
Communication
A fast response is an essential factor in providing an effective office cleaning service. We are easily accessible to our clients through the mediums listed below.
Irrespective of how our clients communicate with us, in most situations, we are able to provide a fast response to client requests.
Strict Quality Control Procedures
We have stringent quality control measures in place to ensure that our services are above par. Brilliant Office Cleaning employs two main processes to control the quality of our work.
Quality Inspections
The ongoing cleaning service at our client’s premises is evaluated for quality. These inspections are conducted by our highly-trained quality assurance officers. Importantly, these inspectors are impartial when checking the quality of our service.
After the quality inspection has been completed, the inspector produces an extensive report covering all pertinent issues that have been discovered during the inspection. This report is then delivered to the cleaning supervisor who will take corrective action, if needed. While the cleaning contract is in effect, clients can expect regular quality inspections.
Obtaining the Feedback
Brilliant Office Cleaning welcomes feedback from clients on a regular basis, either through phone calls or emails.
When processing feedback, we value management’s opinions regarding our service delivery. This enables us to actively address any issues that need improvement, especially at the beginning of the project.
Occupational Health & Safety
Our company respects occupational health and safety, and we adhere to all the OH&S regulations established by the Government of Victoria. This ensures that our personnel and our clients’ staff and visitors to the premises are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
