Green Cleaning Products
In the course of cleaning your business, we only utilise GECA approved green cleaning products. This is an assurance that your business premises will be free of dangerous toxic chemicals after cleaning has occurred.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: From 11:59 pm on Tuesday 27 July 2021, restrictions have changed. Read more…
Office Cleaning Services in Knoxfield
Brilliant Office Cleaning has been providing office cleaning services in Knoxfield since 2002. Naturally, this has translated into vast experience. Since 2002, we have established an enviable and professional office cleaning crew that offers superb solutions to commercial establishments within the Knoxfield and the surrounding suburbs in Victoria.
Why Brilliant Office Cleaning?
It is important for all of our potential customers to consider why they should choose Brilliant Office Cleaning. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Knoxfield.
Beyond the theory of “satisfying customers and keeping them happy”
We don’t just provide services for the sake of it. We use our expertise to deliver the best service to “exceed the expectations” of our clients.
We are a highly-accomplished Knoxfield office cleaning provider and we know perfectly well what our customers need. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient. It is now the responsibility of companies to maintain a healthy and safe workplace. As a result, the traditional method of office cleaning, which is just to “shine” the office, is now outdated. Cleaning contractors have now adopted additional disinfecting methods to deal with the current health situation. This is where our expertise comes to the fore.
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Commercial Cleaning in Knoxfield
Apart from cleaning offices, Brilliant Office Cleaning has a good reputation for the provision of a variety of commercial cleaning solutions, both in the Knoxfield central business district and suburban areas in Victoria.
Some of the commercial cleaning services we offer are periodic while others are on a regular basis. Consequently, our clients can acquire all their required commercial cleaning services from a single provider.
Reliable, Expert and Friendly Office Cleaners in Knoxfiled
We are deeply committed to provide the best office cleaning services, and importantly, we only employ cleaning specialists. Our team is well trained to undertake cleaning for any type of business. To keep our cleaning staff updated with new trends in the sector, we have a policy of continuous training.
Each member of our cleaning crew is required to have an up-to-date police clearance certificate. Our staff are highly flexible and will effortlessly adapt to your cleaning requirements, and work smoothly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
Apart from cleaning services, you can also depend on us for disinfecting. Our team adheres to the Victorian Government’s health directives concerning cleaning agents and disinfectants.
TGA Approved Disinfectants
Inclusive in our service provision is disinfecting all high-traffic areas, with all safety and health directives observed. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. This is why the disinfecting process we have put in place plays a huge role in fighting the coronavirus.
Communication
A fast response is an essential factor in providing an effective and reliable office cleaning service. We are easily accessible to our clients through the mediums listed below.
Whatever communication method our clients use, they can rest assured that they will receive a prompt response.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have implemented strict quality control measures. At Brilliant Office Cleaning, we utilise two major processes to ensure quality results.
Quality Inspections
We visit your establishment to assess the quality of our work. These inspections are the responsibility of highly-trained quality inspectors who are completely independent of our day-to-day routine cleaning activities.
After the quality assessment has been completed, the inspector will write an extensive audit report outlining all pertinent issues in the cleaning process. This report is handed to the supervisors in charge to implement improvements, if needed. This quality inspection process is performed regularly throughout the cleaning contract period.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive and process client feedback. This feedback is obtained over the phone or via email.
When receiving feedback, we also greatly value management’s opinions regarding our service delivery. This enables us to actively address any issues that need improvement, especially at the beginning of the project.
Occupational Health & Safety
Our company respects occupational health and safety procedures. We strictly follow all health and safety regulations set by the Government of Victoria. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092020-07-17 14:38:51COVID-19 Cleaning Guidelines for Employers
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
