Green Cleaning Products
We use only GECA approved green cleaning products to conduct our general commercial cleaning services. This is a preventive measure against contamination from dangerous toxic chemicals during the cleaning process.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Office Cleaning Services in Keysborough
Brilliant Office Cleaning has been providing office cleaning services in Keysborough since 2002. Consequently, we have gained extensive experience in the industry. Since our inception in 2002, we have developed a professional office cleaning team to deliver outstanding services to businesses located in the Keysborough and surrounding suburbs.
Why Brilliant Office Cleaning?
We intend to convince future client’s looking for office cleaning services that Brilliant Office Cleaning is the best in the business. It is a fact that Brilliant Office Cleaning is more than just an ordinary office cleaning service provider in Keysborough!
Beyond the theory of “satisfying customers and keeping them happy”
We don’t just provide our services for the sake of it. Our team will dig deep to apply our extensive expertise to not only match, but surpass your cleaning requirements.
We are a highly-accomplished Keysborough office cleaning services provider and we ensure that we understand what our customers need. Due to the current COVID-19 health risk, just cleaning the office is no longer acceptable. Every company should follow government regulations to guarantee a healthy and safe workplace. With this in mind, cleaning companies have had to develop new cleaning techniques. Cleaning contractors have now adopted additional disinfecting practices to deal with the current health situation. Fortunately, we have an outstanding track record in this sector.
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Commercial Cleaning in Keysborough
Brilliant Office Cleaning not only cleans offices in Keysborough and the surrounding suburbs, but we also offer a wide selection of other commercial cleaning services. Some of the commercial cleaning services we offer are seasonal, while others are provided as and when required. As a result, our clients can obtain all their required commercial cleaning services from a single provider.
Reliable, Expert and Friendly Office Cleaners in Keysborough
Our highly-trained cleaning staff are extensively involved in the office cleaning industry, and their passion is undeniable. Whether you have a large or small office cleaning project, we are renowned for working with different types of businesses. We conduct regular training to ensure that the knowledge of our staff is up to date.
Every member of our cleaning team must hold a current police clearance certificate. The flexibility of our team will enable them to easily integrate with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We provide both cleaning and disinfecting services. When we select cleaning agents and disinfectants, we adhere to the health advice provided by the Victorian Government.
TGA Approved Disinfectants
We thoroughly sanitise all high-traffic areas in the workplace while considering your specific health concerns. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants, therefore, our disinfecting procedures enable us to deal effectively with the coronavirus.
Communication
For an office cleaning company to retain clients, they have to be quick when responding to their clients’ needs. Our clients can effortlessly reach us in the following ways.
Irrespective of how our clients communicate with us, in most situations, we are able to provide a fast response to client requests.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have employed strict quality control guidelines. In the course of our service, we have set up two quality control procedures.
Quality Inspections
We visit your premises and inspect the quality of the service our staff are delivering. These inspections are the responsibility of highly-trained quality assurance officers. Importantly, our quality inspectors are a separate entity from the daily cleaning operations.
After the quality assessment has been completed, the inspector is required to write an extensive report regarding all pertinent issues that have been discovered. This report is then given to the assigned cleaning supervisor, who will take corrective action, if required. This quality inspection process is scheduled regularly for the duration of the cleaning contract
Obtaining the Feedback
Brilliant Office Cleaning obtains regular feedback from our clients, either via an email or over the phone.
In the course of receiving this feedback, we ensure that we listen to the sentiments of management. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance our service, especially in the early stages of the contract.
Occupational Health & Safety
We greatly value occupational health and safety, and we adhere to the regulations imposed by the Victorian Government. This ensures that not only our personnel, but every client and visitor to the premises are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
