Green Cleaning Products
When we clean, you can rest assured that we only use green cleaning products certified by GECA. This is a preventive measure against contamination from dangerous toxic substances after cleaning is completed.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Office Cleaning Services in Point Cook
Since 2002, Brilliant Office Cleaning has provided office cleaning services in Point Cook. Consequently, we have extensive experience in the industry. Having been in the cleaning business since 2002, we have formed a formidable team of office cleaning experts to offer superior office cleaning services to businesses not only in the Point Cook central business district, but also to urban locations in Victoria.
Why Brilliant Office Cleaning?
Our goal is to convince future customers of the benefits of embracing Brilliant Office Cleaning solutions. The simple fact is that Brilliant Office Cleaning is not just another office cleaning company in Point Cook.
Beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are more than that. We use our expertise to deliver the best services, and we aim to “exceed the expectations” of our clients.
As a professional Point Cook office cleaning contractor, we understand and respect the requirements of our clients. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient. Maintaining a healthy and safe workplace is of paramount importance for any company. With that in mind, cleaning companies have had to develop new cleaning techniques. Additional disinfecting procedures are now required to address the prevailing health risk. Fortunately, we have an excellent track record in this sector.
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Commercial Cleaning in Point Cook
Brilliant Office Cleaning not only cleans offices in Point Cook and the surrounding suburbs in Victoria, but we also offer a wide selection of commercial cleaning services. Although we offer regular cleaning services for offices, we also provide other services that are delivered periodically. Consequently, our clients can obtain all their required commercial cleaning services from a single provider.
Reliable, Expert and Friendly Office Cleaners in Point Cook
We are committed to providing the best office cleaning services possible, and most importantly, we only employ specialists in our service provision. Whether you have a small or large office cleaning project, we are renowned for working with different types of businesses. To keep our cleaning staff updated on new trends in the sector, we have a policy of continuous training.
It is a mandatory requirement for our staff members to possess a valid police clearance certificate. The flexibility of our team will ensure that they blend in well with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We are the go-to-guys when it comes to disinfecting and cleaning solutions, and we follow the Victorian Government’s regulations regarding disinfectants and cleaning substances.
TGA Approved Disinfectants
Our service includes disinfecting all touchpoint areas, while observing all health and safety directives. In the course of our work, we employ TGA certified disinfectants as a preventive measure against COVID-19. As a result, our disinfecting procedures effectively mitigate the health risks of the coronavirus.
Communication
A fast response is an essential factor in providing an effective regular office cleaning service. We support the following media for our clients to communicate with us:
Whatever communication method our clients use, they can rest assured that we will provide a speedy response.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have embraced strict quality control regulations. In the course of service provision, Brilliant Office Cleaning has set up two quality control procedures.
Quality Inspections
We visit your workplace and assess the quality of our service. These quality evaluations are the responsibility of highly-trained quality assurance officers who are completely independent of day-to-day cleaning activities.
After completing the quality inspection, the inspector will prepare a comprehensive audit report detailing issues discovered. The report will then be given to the supervisors in charge of cleaning to make improvements, if required. This quality inspection process is performed regularly throughout the duration of the cleaning contract.
Obtaining the Feedback
Occasionally, Brilliant Office Cleaning receives feedback from customers regarding the services provided. We receive this feedback over the phone or by email correspondence.
When obtaining feedback, we encourage management to provide their thoughts regarding our cleaning service. This enables us to actively address any issues that need improvement, especially at the beginning of the project.
Occupational Health & Safety
We greatly value occupational health and safety and we follow all of the occupational health and safety regulations established by the Government of Victoria. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
