Green Cleaning Products
In the course of cleaning your business, we only utilise GECA approved green cleaning products. This ensures that your workplace will not be contaminated with dangerous toxic chemicals during the cleaning process.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Offices can increase to 50% capacity or 20 people, whichever is greater from 18th June 2021. Read more in Victorian Government website.
Office Cleaning Services in Malvern
Since 2002, Brilliant Office Cleaning has been the office cleaning solutions provider of choice in Malvern and the surrounding areas. Consequently, we have significant skills and an extensive knowledge of the commercial cleaning sector. We have developed an expert office cleaning team to deliver outstanding services to businesses located in the Malvern and suburbs.
Why Brilliant Office Cleaning?
Our goal is to convince future customers of the benefits of engaging Brilliant Office Cleaning solutions. It is a fact that Brilliant Office Cleaning is more than just an ordinary office cleaning service provider in Malvern!
Beyond the theory of “satisfying customers and keeping them happy”
We go beyond the theory of just “satisfying customers and keeping them happy”. Our team will dig deep to apply our extensive expertise to not only match but also surpass your cleaning expectations.
Being reputable Malvern office cleaning professionals, we listen to our client’s needs and do our best to not only match, but surpass them. Considering the current COVID-19 health risk, casual cleaning is no longer acceptable. All companies should follow the government’s regulations to guarantee a healthy and safe workplace. As a result, the traditional method of office cleaning, which was just to “shine” the office, is now outdated. Additional disinfecting procedures are now required to address the prevailing health risk. This is where our expertise proves invaluable.
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Commercial Cleaning in Malvern
In addition to office cleaning, Brilliant Office Cleaning offers a range of diverse commercial cleaning services in Malvern and other urban areas in Victoria.
Our commercial cleaning services can be provided on a regular basis, and we can also provide our services on an ad hoc basis, as and when required. In this way, our clients can obtain all their cleaning services from a single provider, instead of dealing with multiple cleaning companies.
Reliable, Expert and Friendly Office Cleaners in Malvern
Our team is passionate about office cleaning, and we deploy industry experts to deliver our services. Our staff are well trained to undertake any type of cleaning for any type of business. To keep our cleaning staff up-to-date on new trends in the sector, we have a policy of continuous training.
Our cleaning staff are required to hold an up-to-date police clearance certificate. They are highly flexible and will therefore effortlessly adapt to your cleaning situation and work smoothly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We deliver general office cleaning and also disinfecting services, and our team adheres to the Victorian Government’s health directives concerning cleaning solutions and disinfectants.
TGA Approved Disinfectants
Our service includes disinfecting all touchpoint areas, while observing all health and safety directives. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. As a result, our disinfecting procedures are effective in mitigating the risk posed by the coronavirus.
Communication
To be able to offer a superior office cleaning service, a speedy response to clients’ requests is a must. We are easily accessible via the mediums listed below:
Irrespective of the method of communication our clients use, they can rest assured that we will respond as soon as possible.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have implemented strict quality control measures. In the course of our service, Brilliant Office Cleaning has set up two quality control procedures.
Quality Inspections
We visit your workplace and inspect the service our cleaners are providing. These assessments are performed by our specially trained quality inspectors, and importantly, these inspectors are impartial when checking the quality of work our cleaners are providing.
After the quality assessment has been completed, the inspector is expected to produce an extensive audit report outlining all pertinent issues in the cleaning process. The report is then given to the cleaning supervisor, who will implement improvements that may be required. During the life of the cleaning contract, our clients can expect regular quality inspections.
Obtaining the Feedback
Brilliant Office Cleaning often receives feedback from our clients, either via phone calls or by email.
When processing feedback, we also consider the views of management regarding the service we have provided. This enables us to actively address any issues that may need improvement, especially at the beginning of the project.
Occupational Health & Safety
Our company respects occupational health and safety requirements, and we follow the regulations set by the Government of Victoria. This ensures that not only our personnel, but our clients and their visitors to the premises are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
