Green Cleaning Products
We use only GECA approved green cleaning products to conduct general commercial cleaning services. This is an assurance that your business premises will be free of dangerous toxic chemicals after we have completed the task.
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Brilliant Office Cleaning has been providing office cleaning services in Lynbrook since 2002. Consequently, we have extensive experience in the industry. Since 2002, we have developed an expert office cleaning team to deliver outstanding services to businesses located in the Lynbrook CBD and suburbs in Victoria.
Our aim is to convince future customers of the benefits of embracing Brilliant Office Cleaning solutions. It is a fact that Brilliant Office Cleaning is more than just an ordinary office cleaning service provider in Lynbrook!
We don’t just provide services for the sake of it. Our team will dig deep and use our extensive expertise to not only match but also surpass your cleaning requirements.
Being reputable Lynbrook office cleaning professionals, we listen to our client’s needs and do our best to not only match, but surpass them. Considering the current COVID-19 health risk, casual cleaning is no longer acceptable. Maintaining a healthy and safe workplace is of paramount importance for any company. With that in mind, cleaning companies have had to modify past techniques of just surface cleaning. Additional disinfecting procedures are now required to address the prevailing health risk. Fortunately, we have an excellent track record in this sector.
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In addition to office cleaning, Brilliant Office Cleaning delivers a range of other commercial cleaning services in Lynbrook and suburbs in Victoria.Although we offer regular cleaning services for offices, there are other services that we deliver periodically. Consequently, our clients can obtain all their required commercial cleaning services from a single provider.
Our team is passionate about office cleaning, and we use industry experts to deliver our services. Regardless of the size or scope of your office cleaning needs, you can rest assured that we will deliver exceptional results. To keep our cleaning staff updated on new trends in the sector, we have a policy of continuous training.
It is a mandatory requirement for our staff members to possess a valid police clearance certificate. Our cleaners are extremely flexible and will blend in seamlessly with your team.
We perform both cleaning and disinfecting services, and our team adheres to the Victorian Government health directives concerning cleaning substances and disinfectants.
We use only GECA approved green cleaning products to conduct general commercial cleaning services. This is an assurance that your business premises will be free of dangerous toxic chemicals after we have completed the task.
Our service includes disinfecting all touchpoint areas, observing all health and safety directives. We use only TGA certified disinfectants to ensure that these are effective against COVID-19. This is why the disinfecting processes we have put in place play a huge role in fighting the coronavirus.
For any office cleaning firm to retain clients, it has to be quick to respond to clients’ needs. We support the following media for our clients to communicate with us:
Irrespective of the communication media used by our clients, in most situations, we are able to provide a fast response to client requests.
To guarantee our clients that our office cleaning solutions are superior, we have embraced strict quality control regulations. In the course of service provision, Brilliant Office Cleaning has set up two quality control procedures.
The cleaning service at the client’s premises is evaluated for quality. We have specialist personnel to handle these quality assessments. The point is that these quality inspectors are a separate entity from the daily cleaning operations.
When the quality evaluation is completed, our inspectors produce a detailed audit report on the process. This report is then given to the supervisors on the ground to take remedial steps, if necessary. During the course of the cleaning project, we schedule regular quality inspections to maintain a superior service provision.
Brilliant Office Cleaning obtains regular feedback from our clients. We receive this feedback over the phone or by email correspondence.
When obtaining feedback, we highly value the views of management regarding our service. This provides us with an opportunity to discuss ways we can enhance our service delivery, particularly when the contract is still in the early stages.
Occupational health and safety is one of our top priorities. We strictly follow the occupational health and safety regulations set by the Government of Victoria. This guarantees that everyone at the cleaning site, including our crew and clients, are safe.
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.