Green Cleaning Products
In the course of cleaning your business, we only utilise GECA approved green cleaning products. This ensures that your business premises will be free of dangerous toxic chemicals after the cleaning is completed.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: From 11:59 pm on Tuesday 27 July 2021, restrictions have changed. Read more…
Office Cleaning Services in Lilydale
Brilliant Office Cleaning has been providing office cleaning services in Lilydale since 2002. Naturally, this has translated into vast experience. Since 2002, we have developed an expert office cleaning team to deliver outstanding services to businesses located in the Lilydale and outer suburbs in Victoria.
Why Brilliant Office Cleaning?
It is important for all of our potential customers to consider why they should choose Brilliant Office Cleaning. It is a fact that Brilliant Office Cleaning is more than just an ordinary office cleaning service provider in Lilydale!
Beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are more than that. We use our expertise to deliver the best services to “exceed the expectations” of our clients.
We are a highly-accomplished Lilydale office cleaning services provider and we know perfectly well what our customers need. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient. All companies should follow the guidelines to guarantee a healthy and safe workplace. This is why the former practice of ‘casual office cleaning’ has rapidly become obsolete. Cleaning contractors have had to adopt additional disinfecting methods to deal with the current health situation. And this is where our service is important.
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Commercial Cleaning in Lilydale
Apart from cleaning offices, Brilliant Office Cleaning is well known for providing a range of commercial cleaning solutions, both in Lilydale and urban areas in Victoria. Some of these commercial cleaning services are periodic, while others are provided on a regular basis. This means that our clients can procure all their cleaning services from one provider.
Reliable, Expert and Friendly Office Cleaners in Lilydale
Our team is passionate about office cleaning, and we use industry experts to deliver our services. Regardless of the size or scope of your office cleaning needs, you can rest assured that we will deliver exceptional results. To keep our cleaning staff updated on new trends in the sector, we have a policy of continuous training.
It is a mandatory requirement for our staff members to possess a valid police clearance certificate. The flexibility of our team will make them look like part of your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We are the go-to-guys when it comes to disinfecting and cleaning solutions. When we choose cleaning agents and disinfectants, we adhere to the health advice provided by the Victorian Government.
TGA Approved Disinfectants
Inclusive in our service provision is disinfecting all areas with all safety and health directives observed. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. This is why the disinfecting processes we have play a huge role in fighting the coronavirus.
Communication
To be able to offer superior office cleaning services, a speedy response is a must. We support the following media for our clients to communicate with us:
Whatever manner of communication our clients use, they can rest assured that they will get a speedy response.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have implemented strict quality control guidelines. At Brilliant Office Cleaning, we utilise two major processes to ensure quality results.
Quality Inspections
We visit your premises to assess the work our cleaning crew are providing. These quality inspections are performed by specially trained inspectors. Most importantly, these inspectors are impartial when checking the quality of the work.
At the end of the inspection, the inspector will prepare a comprehensive audit report detailing issues discovered. This audit report is then given to the cleaning supervisor, to take corrective action, if needed. During the course of the cleaning project, we schedule regular quality inspections to maintain our superior service.
Obtaining the Feedback
Brilliant Office Cleaning obtains feedback from clients on a regular basis. The feedback is obtained via phone calls or email.
When obtaining feedback, we highly value the views of management regarding our service. This enables us to actively address any issues that need improvement, especially at the beginning of the project.
Occupational Health & Safety
Our company respects the need for occupational health and safety, and we adhere to the occupational health and safety regulations of the Victorian Government. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092020-07-17 14:38:51COVID-19 Cleaning Guidelines for Employers
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
