Green Cleaning Products
In the course of the general cleaning of your business premises, we utilise only GECA approved green cleaning products. This ensures that the workplace will not be contaminated with dangerous toxic elements.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: Victoria is easing restrictions. Outdoor mask restriction is lifted. Ream more…
Office Cleaning Services in Heidelberg
Since 2002, Brilliant Office Cleaning has provided office cleaning services in Heidelberg. Naturally, this has translated into vast experience. Since 2002, we have established an enviable and professional office cleaning team that offers superb solutions to commercial establishments within the Heidelberg CBD and surrounding areas in Victoria.
Why Brilliant Office Cleaning?
It is important for all of our potential customers to be aware of the reasons they should choose Brilliant Office Cleaning. It is a fact that Brilliant Office Cleaning is more than just an ordinary office cleaning service provider in Heidelberg!
We go beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are more than that. Our team will dig deep to ensure that our extensive expertise not only matches but also surpasses your cleaning requirements.
We are a highly-accomplished Heidelberg office cleaning service provider, and we know perfectly well what our customers need. With the current COVID-19 health risk, there is a requirement for more thorough and intensive cleaning, and it is the responsibility of each company to keep a healthy and safe workplace. As a result, the traditional way of performing office cleaning, which is just to “shine” the office, is now outdated. Cleaning contractors have now adopted additional disinfecting methods to deal with the current health situation. And this is where our services come in.
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Commercial Cleaning in Heidelberg
In addition to office cleaning, Brilliant Office Cleaning delivers a range of other commercial cleaning services in Heidelberg and other locations in Victoria. Some of the commercial cleaning services we offer are seasonal, while others are provided on a regular basis. In this way, our clients can obtain all services from one provider, instead of dealing with multiple cleaning companies.
A reliable, expert, and friendly team for office cleaning in Heidelberg
We are committed to provide office cleaning services at a very high standard, and importantly, we utilise only experienced specialists to provide our service. Whether you have a minor or major office cleaning project, we are renowned for working effectively with different types of businesses. To keep our cleaning staff updated about new trends in the sector, we have a policy of continuous staff training.
Every member of our cleaning crew must hold an official police clearance. Our cleaners are highly adaptable and will blend in seamlessly with your team.
Green cleaning detergents and TGA approved disinfectants
We perform both cleaning and disinfecting services. When we select cleaning agents and disinfectants, we adhere to the health advice provided by the Victorian Government.
TGA Approved Disinfectants
In addition, we thoroughly sanitise all high-traffic areas in the workplace, while recognising your health concerns. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. As a result, our disinfecting procedures essentially mitigate the health risks of the coronavirus.
Communication
For any office cleaning firm to retain clients, it has to respond quickly to client requests. We support the following media for our clients to communicate with us:
Irrespective of the communication media used by our clients, in most situations we are able to provide a fast response to client requests.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have embraced strict quality control procedures. Brilliant Office Cleaning employs two main processes to control the quality of the work.
Quality Inspections
We visit your establishment to inspect the level of service we provide. These quality inspections are performed by specially trained quality inspectors. Importantly, our inspectors are impartial when assessing the quality of the work.
After completing the assessment, our inspectors create a detailed quality report. This inspection report is then given to the supervisor in charge, to ensure that cleaning improvements are implemented, if necessary.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive and manage frequent client feedback. The feedback can be provided via phone or email.
When obtaining feedback, we also consider the views of management regarding the cleaning service. This enables us to actively address any issues that need improvement, especially at the beginning of the project.
Occupational Health & Safety
We greatly value occupational health and safety, and we adhere to occupational health and safety regulations enforced by the Victorian Government. This ensures that, apart from our personnel, all clients and visitors to your premises are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
