Green Cleaning Products
As we clean, you can rest assured that we only use green cleaning products certified by GECA. This is a preventive measure against contamination from dangerous toxic solutions after cleaning is complete.
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Since 2002, Brilliant Office Cleaning has been the office cleaning solutions provider of choice in the Greensborough area. Naturally, this has translated into vast experience. Since our inception, we have formed a formidable team of office cleaning experts that offers superior office cleaning services to businesses not only in the Greensborough central business district, but also other urban locations in Victoria.
Our goal is to convince future customers of the benefits of engaging Brilliant Office Cleaning solutions. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Greensborough!
Although we aim to deliver superior services and put a smile on your face, we are more than that. Our team will dig deep and utilise our extensive expertise to not only match but also surpass your cleaning requirements.
As a professional Greensborough office cleaning contractor, we understand and respect the requirements of our clients. Considering the current COVID-19 health risk, casual cleaning is no longer acceptable. Maintaining a healthy and safe workplace is now of paramount importance for any company. This is why the former practice of ‘casual office cleaning’ has rapidly become obsolete. As a preventive measure against the pandemic, cleaning firms have had to adopt enhanced disinfecting practices. Fortunately, we have an excellent track record in this sector.
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Apart from cleaning offices, Brilliant Office Cleaning has a solid reputation for providing a variety of commercial cleaning solutions, both in Greensborough and urban areas in Victoria. Some of these commercial cleaning services are periodic, while others are regular general office cleaning services. In this way, our clients can procure all their cleaning services from one provider, instead of having to deal with multiple cleaning companies.
Our highly-trained cleaning staff are extensively involved in the office cleaning industry, and their passion is undeniable. Regardless of the size or scope of your office cleaning needs, you can rest assured that we will deliver exceptional results. To keep our cleaning staff updated on new trends in the sector, we have a policy of continuous training.
It is a mandatory requirement for our staff to hold a valid police clearance certificate. The flexibility of our team will enable them to integrate well with your team.
We are the go-to company when it comes to disinfecting and cleaning solutions, and our team always follows the health directives of the Victorian Government concerning cleaning solutions and disinfectants.
As we clean, you can rest assured that we only use green cleaning products certified by GECA. This is a preventive measure against contamination from dangerous toxic solutions after cleaning is complete.
As part of our general office cleaning service, we disinfect all frequently touched areas, taking into account the specific health and safety requirements of our clients. We use only TGA certified disinfectants to ensure that these are effective against COVID-19. This is why our disinfecting service plays a huge role in fighting the coronavirus.
A fast response is an essential factor in providing an effective regular office cleaning service. Our clients can effortlessly reach us in the following ways.
Whichever manner of communication our clients choose, they can rest assured that we will provide a speedy response.
Our strict quality control procedures ensure the high-standard of our office cleaning services. At Brilliant Office Cleaning, we utilise two major processes to ensure quality results.
This process involves visiting the client’s workplace, and carefully inspecting the quality of our work. These inspections are the responsibility of our highly-trained quality assurance officers, who are completely independent of the day-to-day cleaning activities.
After completing the quality inspection, the assessor will prepare a comprehensive audit report detailing issues that may have been discovered. This report is then given to the supervisors in charge of cleaning to implement improvements, if necessary. During the course of the cleaning project, we schedule regular quality inspections to maintain our superior service provision.
Occasionally, Brilliant Office Cleaning receives feedback, via phone or email, from customers regarding our service.
In the course of receiving this feedback, we greatly value the views of management, as this enables us to actively address any issues that need improvement, especially at the beginning of the project.
We value occupational health and safety, and follow all regulations established by the Government of Victoria. This guarantees that everyone at the cleaning site, including our crew and clients are safe.
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.