Green Cleaning Products
We use only GECA approved green cleaning products in our general commercial cleaning services. This ensures that your workplace will not be contaminated with dangerous toxic elements after the cleaning.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Office cleaning services in Footscray
Since 2002, Brilliant Office Cleaning has been the office cleaning solutions provider of choice in the Footscray area. Consequently, we have accumulated significant knowledge and skills in this sector. During this time, we have established an enviable and professional office cleaning crew that offers superb solutions to commercial establishments within the Footscray and the surrounding suburbs.
Why Brilliant Office Cleaning?
It is important for all of our potential customers to consider why they should choose Brilliant Office Cleaning. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Footscray.
Beyond the theory of “satisfying customers and keeping them happy”
We go beyond the theory of just “satisfying customers and keeping them happy”. Our team will dig deep to utilise our extensive expertise to not only match but also surpass your expectations.
As a professional Footscray office cleaning contractor, we understand and respect the requirements of our clients. Considering the current COVID-19 health risk, casual cleaning is no longer acceptable. Maintaining a healthy and safe workplace is now of paramount importance for all companies. With that in mind, cleaning companies have had to move past just “cleaning on the surface”. As a preventive measure against the pandemic, cleaning firms are now required to provide enhanced disinfecting services. Fortunately, we have an excellent track record in this area.
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Commercial Cleaning in Footscray
Brilliant Office Cleaning not only cleans offices in Footscray and the surrounding areas in Victoria, we also offer a wide range of commercial cleaning services.
Although we provide regular office cleaning services, we are also able to clean your premises periodically if this is requested. This means that our clients have the luxury of getting all their cleaning services from one provider.
Reliable, expert and friendly office cleaning team in Footscray
We specialise in providing office cleaning services, and importantly, we only employ specialists in providing this service. Regardless of the size or scope of your office cleaning needs, you can rest assured that we will deliver exceptional results. We conduct regular training for our staff, to ensure that their knowledge is up to date.
Every member of our cleaning crew must have an official police clearance certificate. Our cleaners are highly adaptable, and blend in seamlessly with your team.
Green cleaning detergents and TGA approved disinfectants
We perform both cleaning and disinfecting services. Our team is guided by the Victorian Government’s health directives concerning cleaning products and disinfectants.
TGA Approved Disinfectants
In addition, we thoroughly sanitise all high-traffic areas in the workplace, while addressing your health concerns. In the course of our work, we employ TGA certified disinfectants as a preventive measure against COVID-19. This is why the disinfecting processes that we have put in place play a huge role in fighting the coronavirus.
Communication
To retain clients, office cleaning firms have to be quick to respond to their client’s communications. For this reason, we are easily accessible to our clients through the mediums listed below:
Whatever method of communication our clients use to communicate with us, they can rest assured that we will respond as quickly as possible.
Strict Quality Control Procedures
Our strict quality control procedures ensure a high standard of office cleaning services. At Brilliant Office Cleaning, we utilise two important quality control procedures to ensure optimum results.
Quality Inspections
This process involves periodic visits to the client’s workplace to carefully assess the quality of the work. These inspections are performed by specially trained quality inspectors. It’s important to note that our quality inspectors operate separately and are not part of the daily cleaning operations.
After completing the quality inspection, the supervisor will prepare a comprehensive audit report detailing issues discovered. This report is then given to the supervisors in charge of cleaning to implement any improvements.
Obtaining the Feedback
Occasionally, Brilliant Office Cleaning receives feedback from customers regarding our services. This feedback is obtained over the phone or via email.
When processing this feedback, we also welcome the thoughts of management regarding our service delivery. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance the service, especially in the early stages of the contract.
Occupational Health and Safety
Occupational health and safety is one of our top priorities. We strictly follow the occupational health and safety regulations of the Government of Victoria. This ensures that, apart from our personnel, every client and visitor to the premises is safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
