Green Cleaning Products
We use only GECA approved green cleaning products to conduct general commercial cleaning services. This is a preventive measure against contamination by dangerous toxic substances.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: From 26th March 2021, the 75 per cent cap on private and public offices workers has been removed. Read more details at DHHS website.
Office Cleaning Services in Cranbourne
Brilliant Office Cleaning has been providing office cleaning services in Cranbourne since 2002. Naturally, this has resulted in extensive experience. Since 2002, we have established an enviable and professional office cleaning crew that delivers effective solutions to commercial establishments within the Cranbourne and the surrounding areas in Victoria.
Why Brilliant Office Cleaning?
Our mission is to convince future customers on the benefits of embracing Brilliant Office Cleaning solutions. The simple answer is that Brilliant Office Cleaning is not just another office cleaning company in Cranbourne.
We go beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are more than that. Our vast experience enables us to deliver results that go beyond the call of duty.
As a professional Cranbourne office cleaning contractor, we understand and respect the requirements of our clients. Considering the current COVID-19 health risk, casual cleaning is unacceptable. All companies should follow health regulations to guarantee a healthy and safe workplace. As a consequence of COVID-19, the traditional way of performing office cleaning, which was just to “shine” the office, is now outdated. Cleaning contractors have now adopted additional disinfecting methods to deal with the current health situation. Fortunately, we have an excellent track record in this sector.
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Commercial Cleaning in Cranbourne
Brilliant Office Cleaning not only cleans offices in Cranbourne and the surrounding areas, but also offers a wide selection of commercial cleaning services. Some of the commercial cleaning services we offer are seasonal, while others are provided on a regular basis. This means that our clients have the luxury of having all their cleaning services supplied by a single provider.
Reliable, Expert and Friendly Office Cleaning Team in Cranbourne
Our team is passionate about office cleaning, and we use industry experts to deliver our services. Whether you have minor or major office cleaning projects, we are renowned for working with different types of businesses. We ensure that our personnel receive frequent training to keep abreast of the innovations within the cleaning industry.
We do not employ any cleaner who does not hold an up-to-date police clearance certificate. Our staff are highly flexible therefore will effortlessly adapt to your cleaning situation and work seamlessly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We are the go-to-guys when it comes to disinfecting and cleaning solutions. When selecting cleaning agents and disinfectants, we adhere to the health advice provided by the Victorian Government.
TGA Approved Disinfectants
Inclusive in our service provision is disinfecting of all frequently-used areas, while observing health and safety directives. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. This is why the disinfecting processes we have put in place plays a huge role in fighting the coronavirus.
Communication
For any office cleaning firm to retain clients, it has to be quick to respond to client needs. Our clients can effortlessly reach us in the following ways.
Irrespective of the communication media used by our clients, in most situations, we are able to provide a fast response to client requests.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have embraced strict quality control procedures. In the course of service provision, Brilliant Office Cleaning has set up two quality control procedures.
Quality Inspections
This process involves visiting the client’s workplace and carefully investigating the quality of the work. These quality inspections are performed by specially trained inspectors, who are completely independent of day-to-day routine cleaning activities. After the quality assessment is over, the inspector is required to develop an extensive audit report detailing all pertinent issues in the cleaning process. This audit report is given to the supervisor on the ground to implement any remedial steps.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive client feedback as frequently as once a month, either over the phone or via email.
In the course of receiving this feedback, we ensure that we listen to the concerns of management. In this way, we can discuss and agree on how to improve the service delivery, particularly when the contract is still in the early stages.
Occupational Health & Safety
Occupational health and safety is one of our top priorities. We religiously obey the occupational health and safety regulations established by the Government of Victoria. This guarantees that everyone entering your premises, including visitors and our staff are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092020-07-17 14:38:51COVID-19 Cleaning Guidelines for Employers
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
