Green Cleaning Products
As we clean, you can rest assured that we only use green cleaning products certified by GECA. This is a preventive measure to ensure that no contamination is caused by dangerous toxic substances during the cleaning process.
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Since 2002, Brilliant Office Cleaning has been the office cleaning solutions provider of choice in the Brooklyn area. During this period, we have built an extensive range of skills and knowledge relevant to the sector. In addition to our vast experience, we have formed a formidable team of office cleaning experts, and we are able to offer superior office cleaning services to businesses, not only in the Brooklyn central business district, but also other urban locations in Victoria.
Our mission is to convince future customers of the benefits of embracing Brilliant Office Cleaning solutions. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Brooklyn.
We go beyond the theory of just “satisfying customers and keeping them happy”. Our team will dig deep and apply our extensive expertise to not only match, but also surpass your demands.
As a professional Brooklyn office cleaning contractor, we understand and respect the requirements of our clients. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient, and it is now the responsibility of each company to maintain a healthy and safe workplace. As a result, the traditional method of performing office cleaning, which is just to “shine” the office, is now outdated. As a preventive measure against the pandemic, cleaning firms are now required to adopt enhanced disinfecting practices. And this is where our services come in.
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Brilliant Office Cleaning not only cleans offices in Brooklyn and the surrounding areas in Victoria, but also offers a wide selection of commercial cleaning services.
Some of our commercial cleaning services are seasonal, while others are provided on a regular basis. In this way, our clients can source all required cleaning services from a single supplier, instead of multiple cleaning companies.
Our team has a strong interest and focus on office cleaning, and we use industry experts to deliver our services. Regardless of the size or scope of your office cleaning needs, you can rest assured that we will deliver exceptional results. To keep our cleaning staff updated about new trends in the sector, we have a policy of continuous training.
In addition, it is a mandatory requirement for our staff members to possess a valid police clearance certificate. Our cleaners are highly adaptable, and will blend in seamlessly with your team.
We perform both cleaning and disinfecting services, and we follow the Victorian Government’s stipulations regarding disinfectants and cleaning substances.
As we clean, you can rest assured that we only use green cleaning products certified by GECA. This is a preventive measure to ensure that no contamination is caused by dangerous toxic substances during the cleaning process.
Our service provision includes disinfecting frequented areas, while observing all health and safety directives. In the course of work, we apply only TGA certified disinfectants as a preventive measure against COVID-19. As a result, our disinfecting procedures essentially mitigate the health risks of the coronavirus.
A fast response is an essential factor in providing an effective and reliable office cleaning service. Our clients can effortlessly reach us in the following ways:
Whichever communication method our clients prefer, they can rest assured that they will receive a prompt response.
We have stringent quality control measures in place to ensure that our services are up to par. In the course of service provision, Brilliant Office Cleaning has set up two quality control procedures.
This process involves visiting the client’s workplace and carefully investigating the quality of the work. These inspections are performed by specially trained quality inspectors, and importantly, these inspectors are a separate group, and not part of the daily cleaning operations. When the quality assessment is complete, the inspector is required to produce an extensive audit report detailing all pertinent issues in the cleaning process. The report is then handed to the assigned supervisor in charge of cleaning to implement any improvements.
Brilliant Office Cleaning obtains feedback from clients on a regular basis, at least monthly. The feedback can be provided over the phone or via email.
In obtaining this feedback, we also highly value the views of management regarding our service delivery. In this way, we can discuss ways to enhance service delivery, particularly when the contract is still in the early stages.
We greatly value occupational health and safety, and we strictly adhere to the occupational health and safety regulations specified by the Government of Victoria. This guarantees that everyone at the cleaning site will be safe, including the client’s staff and visitors, and also our crew.
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.