Green Cleaning Products
In the course of cleaning your business, we only utilise GECA approved green cleaning products. This is a preventive measure against contamination by dangerous toxic substances during the cleaning process.
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Since 2002, Brilliant Office Cleaning has been the office cleaning solutions provider of choice in Braybrook. This means we have garnered many skills and knowledge relevant to the sector. Since our inception in 2002, we have developed an expert office cleaning team to deliver outstanding services to businesses located in the Braybrook and outer suburbs in Victoria.
Our goal is to convince future customers of the benefits of engaging Brilliant Office Cleaning solutions. It is a fact that Brilliant Office Cleaning is more than just an ordinary office cleaning service provider in Braybrook!
We go beyond the theory of just “satisfying customers and keeping them happy”. Our vast experience enables us to deliver results that exceed our client’s requirements.
Being reputable Braybrook office cleaning professionals, we listen to our client’s needs and do our best to not only match, but exceed them. Considering the current COVID-19 health risk, casual cleaning is no longer acceptable. All companies should follow government regulations to guarantee a healthy and safe workplace. As a result, the traditional method of office cleaning, which was just to “shine” the office, is now outdated. Cleaning contractors have had to adopt additional disinfecting methods to deal with the current health situation. Fortunately, we have an excellent track record in this sector.
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In addition to office cleaning, Brilliant Office Cleaning delivers a range of other commercial cleaning services in Braybrook and outer suburbs in Victoria. Some of the commercial cleaning services we offer are seasonal while others are provided on a regular basis. Consequently, our clients can obtain all their required commercial cleaning services from a single provider.
We are focused on providing the best office cleaning service, and most importantly, we only employ specialists in our service provision. Our team is well trained to undertake any type of cleaning for any type of business. We conduct regular training to ensure that the knowledge of our staff is always current.
It is a requirement for our crew to hold an up-to-date police clearance certificate. The flexibility of our team will enable them to work seamlessly with your team.
We are the go-to-company when it comes to disinfecting and cleaning solutions. When we choose cleaning agents and disinfectants, we adhere to the health advice provided by the Victorian Government.
In the course of cleaning your business, we only utilise GECA approved green cleaning products. This is a preventive measure against contamination by dangerous toxic substances during the cleaning process.
As part of general office cleaning, we disinfect all frequently touched areas, taking into account the specific health and safety requirements of our clients. We use only TGA certified disinfectants to ensure that these are effective against COVID-19. As a consequence, our disinfecting procedures enable us to deal effectively with the coronavirus.
A fast response is an essential factor in providing an effective, regular office cleaning service. We support the following media for our clients to communicate with us:
Whatever manner of communication our clients use, they can rest assured that they will receive a speedy response.
We have stringent quality control measures in place to ensure that our services are above par. At Brilliant Office Cleaning, we utilise two major processes to ensure quality results.
We visit your workplace and assess our service. These quality inspections are conducted by specially trained inspectors, who are completely independent of day-to-day routine cleaning activities.
After completing the quality assessment, the inspector will compile an extensive audit report covering all pertinent issues in the cleaning process. The audit report is then given to the supervisors on the ground for any remedial steps that may be required. During the course of the contract, we conduct regular quality inspections to maintain our superior service provision.
Brilliant Office Cleaning encourages regular feedback from our clients. We receive this feedback over the phone or via email correspondence.
As we receive this feedback, we welcome management’s opinions regarding our service delivery. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance our service, especially in the early stages of the contract.
We have firm occupational health and safety procedures, and we comply with the occupational health and safety regulations established by the Government of Victoria. This guarantees that everyone at the cleaning site, including our crew and our clients’ staff are safe.
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.