Green Cleaning Products
In the course of cleaning your business, we only use GECA approved green cleaning products. This is an assurance that your premises will be free from dangerous or toxic chemicals after we have completed the cleaning.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
Office Cleaning Services in Ferntree Gully
Since 2002, Brilliant Office Cleaning has provided office cleaning services in Ferntree Gully. Naturally, this has translated into vast experience. During this time, we have developed an expert office cleaning team that delivers outstanding services to businesses located in the Ferntree Gully and suburbs in Victoria.
Why Brilliant Office Cleaning?
It is important for all of our potential customers to consider why they should choose Brilliant Office Cleaning. It is a fact that Brilliant Office Cleaning is more than just an ordinary office cleaning service provider in Ferntree Gully!
Beyond the theory of “satisfying customers and keeping them happy”
We go beyond the theory of just “satisfying customers and keeping them happy”. We use our expertise to deliver the best services to “exceed the expectations” of our clients.
We are a highly-accomplished Ferntree Gully office cleaning services provider and we ensure that we understand our customers’ requirements. Considering the current COVID-19 health risk, casual cleaning is no longer acceptable. It is the responsibility of all companies to maintain a healthy and safe workplace. With this in mind, cleaning companies have developed new cleaning techniques and, as a preventive measure against the pandemic, now provide enhanced disinfecting services. And this is where our services prove superior.
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Commercial Cleaning in Ferntree Gully
Apart from cleaning offices, Brilliant Office Cleaning has a good reputation for providing a variety of commercial cleaning solutions, both in the Ferntree Gully and suburbs in Victoria. Some of the commercial cleaning services we offer are delivered as and when required, while others are provided on a regular basis. This means that our clients can procure all their cleaning services from one provider.
Reliable, Expert and Friendly Office Cleaners in Ferntree Gully
We are committed to providing the best office cleaning service, and most importantly, we only employ experienced cleaners to deliver our service. Regardless of the size or scope of your office cleaning needs, you can rest assured that we will deliver exceptional results. We ensure that our personnel receive frequent training to keep abreast of new innovations in the cleaning industry.
It is a mandatory requirement for our staff members to possess a valid police clearance certificate. The flexibility of our team will enable them to easily blend in with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We perform both cleaning and disinfecting services, and our team follows the Victorian Government health directives concerning cleaning solutions and disinfectants.
TGA Approved Disinfectants
As part of our general office cleaning service, we disinfect all frequently touched areas, taking into account the specific health and safety requirements of our clients. We use TGA certified disinfectants as a preventive measure against COVID-19. As a result, our disinfecting procedures essentially mitigate the health risks of the coronavirus.
Communication
A fast response is an essential factor in providing an effective office cleaning service. We are easily accessible to our clients via the mediums listed below.
Regardless of how our clients contact us, we always respond as fast as possible.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have implemented strict quality control measures. At Brilliant Office Cleaning, we utilise two major processes to ensure quality results.
Quality Inspections
This process involves visiting the client’s workplace and carefully inspecting the quality of our service. We have specialist personnel to handle these quality assessments. Our quality inspectors are completely independent from the day-to-day cleaning activities.
After the quality assessment has been completed, the inspector will write an extensive report covering aspects of the service, including issues that need attention. The report is then given to the supervisors on the ground who will take remedial action, if required. During the course of the cleaning project, we schedule regular quality inspections to maintain our superior service.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive and process client feedback, either over the phone or via email.
In the course of receiving feedback, we ensure that we listen to the concerns of management. In this way, we can discuss ways to enhance our service delivery, particularly when the contract is still in the early stages.
Occupational Health & Safety
Occupational health and safety are among our top priorities, and we strictly follow the regulations stipulated by the Government of Victoria. This ensures that our personnel, clients and visitors to the premises are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
