Green Cleaning Products
In the course of cleaning your business, we only utilise GECA approved green cleaning products. This ensures that your workplace will not be contaminated with dangerous toxic chemicals during the cleaning process.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Offices can increase to 50% capacity or 20 people, whichever is greater from 18th June 2021. Read more in Victorian Government website.
Office Cleaning Services in Croydon
Since 2002, Brilliant Office Cleaning has delivered office cleaning services in Croydon. Naturally, this has translated into vast experience. Since our inception, we have established an enviable and professional office cleaning team that delivers superb solutions to commercial establishments within the Croydon and the surrounding suburbs in Victoria.
Why Brilliant Office Cleaning?
It is important for all of our potential customers to consider why they should choose Brilliant Office Cleaning. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Croydon.
Beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are more than that. Our team will dig deep and ensure that our extensive expertise not only matches but also exceeds your expectations.
As a professional Croydon office cleaning contractor, we ensure that we understand the requirements of our clients. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient. Every company should follow government regulations to guarantee a healthy and safe workplace. This is why the former practice of ‘casual office cleaning’ has rapidly become obsolete. Cleaning contractors have now adopted additional disinfecting methods to deal with the current health situation. Fortunately, we have an excellent track record in this sector.
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Commercial Cleaning in Croydon
Apart from cleaning offices, Brilliant Office Cleaning has a good reputation for providing a variety of commercial cleaning solutions, both in Croydon and urban areas in Victoria. We can provide commercial cleaning services as and when required, and also on a regular basis. In this way, our clients can obtain all their cleaning services from one provider instead of dealing with multiple cleaning companies.
Reliable, Expert and Friendly Office Cleaners in Croydon
We are committed to providing the best office cleaning service and most importantly, we only employ verified specialists to provide our service. Whether you have a large or small office cleaning project, we are renowned for working with different types of businesses. To keep our cleaning staff up-to-date on new trends in the sector, we have a policy of continuous training.
It is a mandatory requirement for our staff members to possess a valid police clearance certificate. Our cleaners are highly adaptable and will blend in seamlessly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We offer both cleaning and disinfecting services. Our team complies with the Victorian Government’s health directives concerning cleaning solutions and disinfectants.
TGA Approved Disinfectants
As part of general office cleaning, we disinfect all frequently touched areas, taking into account the health and safety requirements of our clients. In the course of our work, we employ TGA certified disinfectants as a preventive measure against COVID-19. This is why the disinfecting processes we have put in place plays a huge role in fighting the coronavirus.
Communication
A fast response to client concerns is an essential factor in providing an effective office cleaning service. We are easily accessible to our clients via the mediums listed below.
Irrespective of the communication used by our clients, in most situations, we are able to provide a fast response to client requests.
Strict Quality Control Procedures
We have stringent quality control measures in place to ensure that our services are above par. Brilliant Office Cleaning employs two main processes to control the quality of our work.
Quality Inspections
This process involves visiting your workplace, and carefully inspecting the quality of the work our cleaners have provided. We have specialist personnel to handle quality assessments. Most importantly, these inspectors are impartial when checking the quality of work, we have provided.
After completing the inspection, our inspectors write a detailed report on the service. This report is then given to the supervisors on the ground to take any remedial steps, if required. These quality inspections are performed regularly throughout the cleaning contract period.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive and process client feedback, either over the phone or by email correspondence.
When receiving feedback, we highly value management’s opinions regarding our service delivery. In this way, we can discuss ways to enhance our service delivery, particularly when the contract is still in the early stages.
Occupational Health & Safety
Occupational health and safety are among our top priorities, and we comply with the OH&S regulations established by the Government of Victoria. This ensures that not only our personnel, but our clients and their visitors are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
