Green Cleaning Products
In the course of providing general cleaning for your business, we utilise only GECA approved green cleaning products. This ensures that the workplace will not be contaminated with dangerous toxic elements after the cleaning.
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Brilliant Office Cleaning has been providing office cleaning services in Chadstone since 2002. Naturally, this has translated into vast experience. Since 2002, we have established an enviable and professional office cleaning team that offers superb solutions to commercial establishments within the Chadstone and surrounding suburbs in Victoria.
We intend to ensure that future clients who require office cleaning services are fully aware of why Brilliant Office Cleaning is the best in the business. The simple answer is that Brilliant Office Cleaning is not just another office cleaning company in Chadstone.
We aim to deliver more than just a standard service. Our vast experience enables us to deliver results that go beyond basic service provision.
Being reputable Chadstone office cleaning professionals, we listen to our client’s needs and do our best to match and exceed them. With the current COVID-19 health risk, cleaning has become more thorough and intensive. Maintaining a healthy and safe workplace is also of paramount importance for any company. With that in mind, cleaning companies have had to do more than simply clean the surface. Cleaning contractors have now adopted additional disinfecting methods to deal with the current health situation. And this is where our services come in.
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Brilliant Office Cleaning not only cleans offices in Chadstone and the surrounding areas in Victoria, we also offer a wide selection of commercial cleaning services. Some of our commercial cleaning services are seasonal, while others are on a regular basis. This means that our clients have the luxury of acquiring all their cleaning services from one provider.
Our team is passionate about office cleaning, and we use industry experts to deliver our services. Whether you have minor or major office cleaning projects, we are renowned for working with different types of businesses. We conduct regular training for our cleaners to ensure that the knowledge of our staff is up to date.
Every member of our cleaning team must hold an official police clearance and certificate. Our cleaners are highly adaptable and will blend seamlessly into your team.
We perform both cleaning and disinfecting services, and we follow the Victorian Government requirements regarding disinfectants and cleaning substances.
In the course of providing general cleaning for your business, we utilise only GECA approved green cleaning products. This ensures that the workplace will not be contaminated with dangerous toxic elements after the cleaning.
As part of our general office cleaning service, we disinfect all frequently touched areas, taking into account the health and safety requirements of our clients. In the course of our work, we employ TGA certified disinfectants as a preventive measure against COVID-19. Subsequently, our disinfecting procedures are effective in dealing with the coronavirus.
To be able to offer superior office cleaning services, a speedy response is imperative. Our clients can effortlessly reach us in the following ways.
Regardless of the manner in which our clients contact us, we always respond as fast as possible.
Our strict quality control procedures ensure the quality of our office cleaning services. In the course of service provision, Brilliant Office Cleaning has set up two quality control procedures.
In this way, the ongoing cleaning work at the client’s premises is evaluated regularly for quality. We have specialist personnel to handle these quality assessments. The best part is that the quality inspectors operate separately, and are not involved in the daily cleaning operations. At the end of the quality inspection, the supervisor prepares a comprehensive audit report detailing issues discovered. This audit report is delivered to the cleaning supervisor, who takes corrective action, if required.
Brilliant Office Cleaning has systems in place to receive and manage client feedback. The feedback is made available via phone calls or email.
When obtaining feedback, we also consider the views of management regarding our cleaning service. In this way, we can discuss ways to enhance service delivery, particularly when the contract is still in the early stages.
Occupational health and safety is one of our top priorities. We rigidly adhere to the occupational health and safety regulations established by the Government of Victoria. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.