Green Cleaning Products
You can rest assured that we only use green cleaning products certified by GECA. This is a preventive measure against contamination by dangerous toxic solutions during the cleaning process.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: From 11:59 pm on Tuesday 27 July 2021, restrictions have changed. Read more…
Office Cleaning Services in Carrum Downs
Brilliant Office Cleaning has been providing office cleaning services in Carrum Downs since 2002. Naturally, this has translated into vast experience. During this time, we have developed an expert office cleaning team that delivers outstanding services to businesses located in the Carrum Downs and suburbs in Victoria.
Why Brilliant Office Cleaning?
We intend to convince potential clients that Brilliant Office Cleaning is the best in the business. The fact is that Brilliant Office Cleaning is not just another office cleaning company in Carrum Downs.
Beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are more than that. Our team will leave no stone unturned to ensure that we not only match, but also surpass your cleaning expectations.
As a professional Carrum Downs office cleaning contractor, we understand and respect the requirements of our clients. With the current COVID-19 health risk, cleaning has become more thorough and intensive. As such, it is the responsibility of all companies to maintain a healthy and safe workplace. This is why the former practice of ‘casual office cleaning’ has rapidly become obsolete. Cleaning contractors have had to adopt additional disinfecting methods to deal with the current health situation. This is where our expertise excels.
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Commercial Cleaning in Carrum Downs
Brilliant Office Cleaning cleans offices in Carrum Downs and the surrounding suburbs in Victoria, and we also offer a wide selection of other commercial cleaning services. Although we offer regular office cleaning services, we can also provide periodic services, if required. This means that, instead of dealing with multiple service providers, our clients can obtain all their cleaning services from one cleaning company.
Reliable, Expert and Friendly Office Cleaners in Carrum Downs
Our highly-trained cleaners are extensively involved in the office cleaning industry and their passion is undeniable. Whether you have a small or large office cleaning project, we are renowned for working with different types of businesses. We conduct regular training sessions to ensure that the knowledge of our staff is up to date.
Every member of our cleaning team must hold a current police clearance certificate. Our staff are highly flexible, and will therefore effortlessly adapt to your cleaning situation and work smoothly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
You can depend on us for general cleaning and also disinfecting. When we select cleaning agents and disinfectants, we adhere to the health advice provided by the Victorian Government.
TGA Approved Disinfectants
Our service includes disinfecting all high-traffic areas, while observing all health and safety directives. We use only TGA certified disinfectants to ensure that these are effective against COVID-19. As a result, our disinfecting procedures enable us to deal with the coronavirus.
Communication
To be successful, office cleaning firms must be quick to respond to their clients’ needs. We support the following media for our clients to communicate with us:
Regardless of the manner in which our clients contact us, we always respond as fast as possible.
Strict Quality Control Procedures
We have stringent quality control measures in place to ensure that our services are above par. Brilliant Office Cleaning has set up two quality control procedures.
Quality Inspections
We visit the client’s workplace and carefully inspect the quality of the work we have provided. These quality appraisals are conducted by specially trained inspectors. Importantly, our quality inspectors are a separate entity from the daily cleaning operations.
After completing the quality appraisal, our inspectors produce a detailed report on the service provided. The report is then handed to the supervisor in charge to implement improvements, if required. This quality inspection process is performed regularly during the contract period.
Obtaining the Feedback
Brilliant Office Cleaning sometimes receives feedback from our customers regarding the services provided, either over the phone or by email.
When obtaining feedback, we also encourage the views of management regarding our cleaning service. This enables us to actively address any issues that need improvement, especially at the beginning of the project.
Occupational Health & Safety
Our company respects occupational health and safety procedures, and we adhere to the regulations that are enforced by the Victorian Government. This ensures the safety of our staff and also the safety of our clients’ staff and visitors.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
