Green Cleaning Products
You can rest assured that we only use green cleaning products certified by GECA. This is a preventive measure against contamination from dangerous toxic chemicals during the cleaning process.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Office Cleaning Services in Carrum
Since 2002, Brilliant Office Cleaning has delivered office cleaning services in Carrum. Naturally, this has translated into vast experience. Since our inception in 2002, we have established an enviable and professional office cleaning team that offers superb solutions to commercial establishments within the Carrum and the surrounding suburbs in Victoria.
Why Brilliant Office Cleaning?
It is important for potential customers to consider why they should choose Brilliant Office Cleaning. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Carrum.
Beyond the theory of “satisfying customers and keeping them happy”
We go beyond the theory of just “satisfying customers and keeping them happy”. Our team will dig deep to apply our extensive expertise to not only match but also surpass your cleaning requirements.
We are a highly-accomplished Carrum office cleaning services provider and we ensure we understand what our customers require. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient. It is now the responsibility of every company to maintain a healthy and safe workplace. With that in mind, cleaning companies have had to develop new cleaning techniques. Additional disinfecting procedures are now required to address the prevailing health risk. Our expertise in this area is exceptional.
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Commercial Cleaning in Carrum
In addition to the office cleaning, Brilliant Office Cleaning delivers a range of other commercial cleaning services in Carrum and outer suburbs in Victoria. Some of these commercial cleaning services are periodic, while general office cleaning is offered on a regular basis. This means that our clients can secure all their cleaning services from one provider.
Reliable, expert and friendly office cleaning team in Carrum
Our highly-trained cleaning professionals are extensively involved in the office cleaning industry and their passion is undeniable. Regardless of the size or scope of your office cleaning needs, you can rest assured that we will deliver exceptional results. We ensure that our personnel receive frequent training to keep abreast of innovations in the cleaning industry.
It is a mandatory requirement that our cleaners possess an up-to-date police clearance certificate. Our staff are highly flexible and will therefore effortlessly adapt to your cleaning situation, and work smoothly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We are the go-to company when it comes to disinfecting and cleaning solutions. Our team complies with the Victorian Government’s health directives concerning cleaning solutions and disinfectants.
TGA Approved Disinfectants
We thoroughly sanitise all high-traffic areas in the workplace, while catering for your specific health concerns. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. This is why the disinfecting processes we have in place play a huge role in fighting the coronavirus.
Communication
For an office cleaning firm to retain clients, it has to be quick in responding to client’s needs. Our clients can contact us via the mediums listed below.
Regardless of the communication media used by our clients, in most situations, we are able to provide a fast response to client requests.
Strict Quality Control Procedures
Our strict quality control procedures ensure the high-standard of our office cleaning services. In the course of our service, Brilliant Office Cleaning has set up two quality control procedures.
Quality Inspections
We visit your premises and inspect the service our cleaners are providing. We have specialist quality personnel to handle these assessments. Importantly, our quality inspectors are a separate entity from the daily cleaning operations.
At the end of the quality inspection, the supervisor will prepare a comprehensive audit report detailing issues that may have been discovered. The audit report is then given to the supervisors on the ground to implement remedial steps, if required. During the life of the cleaning contract, our clients can expect regular quality assessments.
Obtaining the Feedback
Brilliant Office Cleaning often receives feedback from customers regarding our services, either over the phone or via email correspondence.
When obtaining feedback, we ensure that we take note of the views of management. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance our service, especially in the early stages of the contract.
Occupational Health & Safety
We greatly value occupational health and safety, and we comply with all the regulations established by the Government of Victoria. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
