Green Cleaning Products
We use only GECA approved green cleaning products to conduct our general commercial cleaning services. This ensures that the workplace will not be contaminated with dangerous toxic chemicals during the cleaning.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Office Cleaning Services in Calder Park
Brilliant Office Cleaning has been providing office cleaning services in Calder Park since 2002. Consequently, we have significant knowledge and skills relevant to the sector. Since our inception in 2002, we have developed an expert office cleaning team that delivers outstanding services to businesses located in the Calder Park and suburbs in Victoria.
Why Brilliant Office Cleaning?
It is important for all our potential customers to consider why they should choose Brilliant Office Cleaning. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Calder Park.
Beyond the theory of “satisfying customers and keeping them happy”
We don’t just provide services for the sake of it. Our vast experience enables us to deliver results that go beyond our clients’ expectations.
As a professional Calder Park office cleaning contractor, we ensure that we understand and respect the requirements of our clients. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient. Maintaining a healthy and safe workplace is also of paramount importance for all companies. This is why the former method of ‘casual office cleaning’ has rapidly become obsolete. Additional disinfecting procedures are now required to address the prevailing health risk. This is where our expertise proves superior.
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Commercial Cleaning in Calder Park
In addition to office cleaning, Brilliant Office Cleaning delivers a wide range of other commercial cleaning services in Calder Park and the outer suburbs in Victoria. Although we offer office cleaning on a regular basis, we have other services that are delivered as and when required. In this way, our clients can procure all their cleaning services from one provider, instead of dealing with multiple cleaning companies.
Reliable, Expert and Friendly Office Cleaners in Calder Park
We are deeply committed to providing the best office cleaning service and most importantly, we only deploy experienced cleaners to provide our service. Regardless of the size or scope of your office cleaning requirements, you can rest assured that we will deliver exceptional results. We ensure that our personnel receive frequent training to keep abreast of innovations in the cleaning industry.
Every member of our cleaning team hold valid police clearances. Our cleaners are highly-adaptable and will blend in seamlessly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We perform both cleaning and disinfecting services. When selecting cleaning agents and disinfectants, we adhere to the health advice provided by the Victorian Government.
TGA Approved Disinfectants
As part of our general office cleaning, we disinfect all frequently touched areas, taking into account the specific health and safety requirements of our clients. In the course of our work, we employ TGA certified disinfectants as a preventive measure against COVID-19. As a result, our disinfecting procedures essentially mitigate the health risks of the coronavirus.
Communication
To be able to offer superior office cleaning services, a speedy response to client concerns is a must. We support the following media for our clients to communicate effectively with us:
Irrespective of how our clients contact us, in most situations, we are able to provide a fast response to their requests.
Strict Quality Control Procedures
We have stringent quality control measures in place to ensure that our services are above par. Brilliant Office Cleaning employs two main processes to control the quality of the work.
Quality Inspections
This process involves visiting our client’s workplace and carefully inspecting the quality of our service. These inspections are carried out by our specially trained quality inspectors, who are completely independent from the day-to-day cleaning activities.
At the end of the quality inspection, the supervisor will prepare a comprehensive audit report detailing issues discovered. This report is then handed to the supervisors in charge of cleaning to implement improvements that may be required. During the life of the cleaning contract, our clients can expect regular quality assessments.
Obtaining the Feedback
Brilliant Office Cleaning occasionally receives feedback from our customers regarding our services. This can be by phone or email.
When processing this feedback, we welcome the views of management. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance our service, especially in the early stages of the contract.
Occupational Health & Safety
Occupational health and safety are among our top priorities, and we strictly follow the OH&S regulations of the Victorian Government. This guarantees that everyone at the cleaning site, including our team and our clients’ staff and visitors are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
