Green Cleaning Products
We use only GECA approved green cleaning products to conduct our general commercial cleaning services. This ensures that your workplace will not be contaminated by dangerous toxic elements after the cleaning has occurred.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Victoria lockdown to be extended. Read more…
Office Cleaning Services in Cairnlea
Since 2002, Brilliant Office Cleaning has been the office cleaning solutions provider of choice in the Cairnlea area. Naturally, this has translated into vast experience. During this time, we have developed an expert office cleaning team to deliver outstanding services to businesses located in Cairnlea and outer suburbs in Victoria.
Why Brilliant Office Cleaning?
It is important for all of our potential customers to consider why they should choose Brilliant Office Cleaning. The simple answer is that Brilliant Office Cleaning is not just another office cleaning company in Cairnlea.
Beyond the theory of “satisfying customers and keeping them happy”
We don’t just provide services for the sake of it. Our team will dig deep to apply our extensive expertise to not only match, but also surpass your requirements.
As a professional Cairnlea office cleaning contractor, we strive to understand and deliver the requirements of our clients. With the current COVID-19 health risk, cleaning has become more thorough and intensive. Every company should follow all government regulations to guarantee a healthy and safe workplace. With this in mind, cleaning companies have had to develop new cleaning techniques. As a preventative measure against the pandemic, cleaning firms have now adopted enhanced disinfecting practices. Fortunately, we have an excellent track record in this sector.
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Commercial Cleaning in Cairnlea
In addition to office cleaning, we deliver a range of other commercial cleaning services in Cairnlea and outer suburbs in Victoria. Some of the commercial cleaning services we offer are seasonal while others are delivered on a regular basis. In this way, our clients can obtain all their cleaning services from one provider, instead of dealing with multiple cleaning companies.
Reliable, expert and friendly office cleaning team in Cairnlea
Our team is passionate about office cleaning, and we employ industry professionals to deliver our services. Our team is well trained to undertake any type of cleaning for any type of business. To keep our cleaning staff up-to-date on new trends in the sector, we have a policy of continuous training.
Every member of our cleaning team must have an official police clearance certificate. Our staff are highly flexible, and will therefore effortlessly adapt to your cleaning situation, and work smoothly within your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We are the go-to company when it comes to disinfecting and cleaning solutions. Our team adheres to the Victorian Government’s health directives concerning cleaning solutions and disinfectants.
TGA Approved Disinfectants
As part of our office cleaning service, we disinfect all frequently touched areas, taking into account the specific health and safety requirements of our clients. In the course of our work, we employ TGA certified disinfectants as a preventive measure against COVID-19. Consequently, our disinfecting procedures enable us to deal with the coronavirus.
Communication
To offer a superior office cleaning service, a speedy response to clients’ concerns is a must. We are easily accessible to our clients through the mediums listed below.
Whatever manner of communication our clients use to reach us, they can rest assured that they will receive a speedy response.
Strict Quality Control Procedures
Our strict quality control procedures ensure the high-standard of our office cleaning services. Brilliant Office Cleaning employs two main processes to control the quality of the work.
Quality Inspections
We visit your premises to inspect the quality of the work our cleaners are delivering. These inspections are the responsibility of our highly-trained quality assurance officers. Importantly, our quality inspectors are a separate entity from the daily cleaning operations.
After completing the quality evaluation, our inspectors produce a detailed report outlining any issues that may have been discovered. This audit report is delivered to the cleaning supervisor, to take corrective action, if needed. During the course of the cleaning project, we schedule regular quality inspections to maintain a superior service.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive and process client feedback, which is usually via phone or by email.
When obtaining feedback, we appreciate the views of management regarding our service. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance our service, especially in the early stages of the contract.
Occupational Health & Safety
We greatly value occupational health and safety, and we adhere to the regulations established by the Government of Victoria. This ensures the safety of our staff, and also the safety of our clients’ staff and visitors.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
