Green Cleaning Products
As we clean, you can rest assured that we only use green cleaning products certified by GECA. This is an assurance that your business premises will be free of dangerous toxic chemicals after we have completed the work.
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Since 2002, Brilliant Office Cleaning has been the office cleaning solutions provider of choice in the Bulleen and surrounding suburbs. This means we have garnered many skills and knowledge relevant to the sector. Since 2002, we have developed an expert office cleaning team to deliver outstanding services to businesses located in the Bulleen and outer suburbs in Victoria.
Our goal is to convince future customers of the benefits of embracing Brilliant Office Cleaning solutions. It is a fact that Brilliant Office Cleaning is more than just an ordinary office cleaning service provider in Bulleen!
We go beyond the theory of just “satisfying customers and keeping them happy”. Our team will dig deep to apply our extensive expertise to not only match, but also surpass your expectations.
We are a highly-accomplished Bulleen office cleaning services provider, and we know perfectly well what our customers need. Due to the current COVID-19 health risk, just cleaning the office is no longer sufficient. Companies should follow the specified regulations to guarantee a healthy and safe workplace. As a result, the traditional method of office cleaning, which is just to “shine” the office, is now outdated. Cleaning contractors have now adopted additional disinfecting methods to deal with the current health situation. And this is where our services come to the fore.
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Brilliant Office Cleaning not only cleans offices in Bulleen and the surrounding suburbs in Victoria, but also offers a wide selection of commercial cleaning services.
Although we offer regular office cleaning, we also offer services that are delivered periodically. In this way, our clients can procure all services from a single provider, instead of dealing with multiple cleaning companies.
Our team is passionate about office cleaning, and we use industry experts to deliver our services. Our team is well-trained to undertake any type of cleaning for any type of business. We ensure that our personnel receive frequent training to keep abreast of innovations in the cleaning industry.
Every member of our cleaning crew must have an official police clearance certificate. Our cleaners are highly adaptable and they will blend in seamlessly with your team.
Apart from cleaning services, you can also depend on us for disinfecting. And we follow the Victorian Government stipulations regarding disinfectants and cleaning chemicals.
As we clean, you can rest assured that we only use green cleaning products certified by GECA. This is an assurance that your business premises will be free of dangerous toxic chemicals after we have completed the work.
In addition, we thoroughly sanitise all high-traffic areas in the workplace while considering your specific health requirements. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. As a result, our disinfecting procedures effective in dealing with coronavirus.
A fast response is an essential factor in providing an effective, regular office cleaning service. Our clients can effortlessly reach us in the following ways.
Whatever manner of communication our clients use, they can rest assured that they will receive a prompt response.
We have stringent quality control measures in place to ensure that our services are up to par. Brilliant Office Cleaning employs two main processes to control the quality of the work.
We visit your establishment and assess the standard of the cleaning service. All evaluation processes are the responsibility of highly-trained quality assurance officers. Most importantly, our quality assessors are impartial when checking the quality of the service we provide.
When they have completed the quality evaluation, the inspectors write a detailed audit report on the process. This audit report is handed to the cleaning supervisor, to take corrective action, if needed. For the duration of the contract, we conduct regular quality inspections to maintain the superior services we provide.
Occasionally, Brilliant Office Cleaning receives feedback from customers regarding the services provided. The feedback is usually received via phone calls or email.
We also greatly value management’s opinions regarding the service delivery. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance the service, especially in the early stages of the contract.
We greatly value occupational health and safety, and adhere to the regulations enforced by the Victorian Government. This guarantees that everyone at the cleaning site, including our crew and our clients’ staff and visitors are safe.
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.