Green Cleaning Products
You can rest assured that we only use green cleaning products that have been certified by GECA. This is a preventive measure against contamination from dangerous toxic solutions during the cleaning process.
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: The Victorian Government has announced what to do if you test positive to COVID-19 or if you’ve been told you are a contact. Ream mor…
Since 2002, Brilliant Office Cleaning has delivered office cleaning services in Brighton, and as a result, we have gained extensive experience in the industry. We have developed a team of office cleaning experts who deliver outstanding services to businesses located in the Brighton and outer suburbs in Victoria.
Our aim is to convince potential customers of the benefits of Brilliant Office Cleaning solutions. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Brighton!
We don’t just provide services for the sake of it. We use our expertise to deliver the best services to “exceed the expectations” of our clients.
As a professional Brighton office cleaning contractor, we understand and respect the requirements of our clients. With the current COVID-19 health risk, commercial cleaning has become much more thorough and intensive. Maintaining a healthy and safe workplace is also of paramount importance for all companies. As a result, the traditional approach to cleaning offices, which was just to “shine” the office, is now outdated. Cleaning contractors have now adopted additional disinfecting methods to deal with the current health situation. And this is where our services prove superior.
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Brilliant Office Cleaning cleans offices in Brighton and the surrounding suburbs in Victoria, and we also offer a wide selection of other commercial cleaning services. We provide commercial cleaning services as and when needed, and we can also provide a regular service, if required. Consequently, our clients can procure all their commercial cleaning requirements from a single provider.
We are committed to delivering the best office cleaning service, and most importantly, we only employ cleaning specialists to provide our service. Whether you have a small or large office cleaning project, we are well-known for working with different types of businesses. We conduct regular training to ensure that the knowledge of our staff is up to date.
A current police clearance certificate is a mandatory requirement for all of our cleaning staff. Our cleaners are highly adaptable and will blend in seamlessly with your team.
Apart from cleaning services, you can also depend on us for disinfecting. Our team adheres to the Victorian Government’s health directives concerning cleaning agents and disinfectants.
You can rest assured that we only use green cleaning products that have been certified by GECA. This is a preventive measure against contamination from dangerous toxic solutions during the cleaning process.
Our service includes disinfecting all high-traffic areas, with all safety and health directives observed. We use only TGA certified disinfectants to ensure that these are effective against COVID-19. This is why the disinfecting process we have put in place plays a huge role in fighting the coronavirus.
To be able to offer a superior office cleaning service, a speedy response to clients’ queries is a must. We support the following media for our clients to communicate with us:
Irrespective of how our clients contact us, in most situations, we are able to provide a fast response.
We have stringent quality control measures in place to ensure that our services are above par. In the course of our service, Brilliant Office Cleaning has set up two quality control procedures.
We visit your premises to inspect the quality of the work our cleaners are providing. All our quality evaluations are the responsibility of highly-trained assurance officers. These quality inspectors are completely independent from day-to-day cleaning activities.
After the quality assessment has been completed, the inspector is required to develop an extensive audit report outlining all pertinent issues that may have been discovered during the inspection. The report is then given to the supervisors in charge of cleaning to make improvements, if necessary. This quality inspection is conducted regularly throughout the cleaning contract period.
Brilliant Office Cleaning has systems in place to receive and process client feedback, either over the phone or by email.
When obtaining feedback, we value the views of management regarding our service. In this way, we can discuss ways to improve our service delivery, particularly when the contract is still in the early stages.
Occupational health and safety is among our top priorities, and we strictly follow the regulations set by the Government of Victoria. This ensures that not only our personnel, but also our clients’ and their visitors are safe.
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.