Green Cleaning Products
In the course of cleaning your business, we only utilise GECA approved green cleaning products. This provides assurance that your business premises will be free from dangerous toxic chemicals after we have completed the task.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
Office Cleaning Services in Braeside
Since our inception in 2002, Brilliant Office Cleaning has been the office cleaning solutions provider of choice in the Braeside area. Consequently, this has translated into vast experience, and we have established an enviable and professional office cleaning crew that offers superb solutions to commercial establishments within the Braeside and the surrounding suburbs in Victoria.
Why Brilliant Office Cleaning?
Our goal is to convince future customers of the benefits of Brilliant Office Cleaning solutions. It is a fact that Brilliant Office Cleaning is more than just an ordinary office cleaning service provider in Braeside!
Beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are more than that. Our team will dig deep and apply our extensive expertise to not only match but also surpass your cleaning expectations.
Being reputable Braeside office cleaning professionals, we listen to our clients’ needs and do our best to surpass them. Considering the current COVID-19 health risk, casual cleaning is no longer acceptable. It is the responsibility of every company to maintain a healthy and safe workplace. This is why the former practice of ‘casual office cleaning’ has rapidly become obsolete. As a preventive measure against the pandemic, cleaning firms have had to adopt enhanced disinfecting practices. This is where our expertise excels.
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Commercial Cleaning in Braeside
In addition to general office cleaning in Braeside and the surrounding suburbs in Victoria, Brilliant Office Cleaning also offers a wide selection of commercial cleaning services. Some of the commercial cleaning services we offer are provided as and when required, while others are delivered on a regular basis. This means that our clients can obtain all their cleaning services from one provider.
Reliable, Expert and Friendly Office Cleaners in Braeside
We are committed to providing the best office cleaning service, and importantly, we only employ specialists in our service provision. Whether you have a small or large office cleaning project, we are renowned for working with different types of businesses. To keep our cleaning staff updated on new trends in the sector, we have a policy of continuous training.
It is a mandatory requirement for our staff members to possess a valid police clearance certificate. Our staff are also highly flexible, and will therefore effortlessly adapt to your cleaning situation, and work smoothly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We are the go-to company when it comes to disinfecting and cleaning solutions. When we choose cleaning agents and disinfectants, we follow the health advice provided by the Victorian Government.
TGA Approved Disinfectants
As part of general office cleaning, we disinfect all frequently touched areas, taking into account the specific health and safety requirements of each client. In the course of our work, we employ TGA certified disinfectants as a preventive measure against COVID-19. As a result, our disinfecting procedures essentially mitigate the health risks of the coronavirus.
Communication
To be able to offer superior office cleaning services requires a speedy response to our client’s concerns. To achieve this, we support the following media for our clients to communicate with us:
Regardless of the communicate method our clients use, we always respond as fast as possible.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have put in place strict quality control procedures. In the course of our service provision, Brilliant Office Cleaning has set up two quality control procedures.
Quality Inspections
The ongoing cleaning at the client’s premises is inspected for quality. These inspections are the responsibility of highly-trained assurance officers who operate as a separate entity from the daily cleaning operations.
After completing the quality evaluation, these inspectors prepare a detailed audit report on the process. The report is then given to the supervisors on the ground to implement remedial steps, if required. During the course of the cleaning project, we schedule regular quality inspections to maintain our superior services.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive and process client feedback, either over the phone or via email.
When receiving client feedback, we value management’s opinions regarding our service delivery. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance our service, especially in the early stages of the contract.
Occupational Health & Safety
We value occupational health and safety, and we adhere to the OH & S regulations specified by the Victorian Government. This ensures that not only our personnel, but also client’s staff and visitors to the premises will be safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
