Green Cleaning Products
In the course of cleaning your business, we only utilise GECA approved green cleaning agents. This is an assurance that your business premises will be free from dangerous toxic chemicals after we have completed the task.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Offices can increase to 50% capacity or 20 people, whichever is greater from 18th June 2021. Read more in Victorian Government website.
Office Cleaning Services in Black Rock
Brilliant Office Cleaning has been providing office cleaning services in Black Rock since 2002. This means we have garnered many skills and significant knowledge relevant to the sector. Since starting our cleaning business in 2002, we have formed a formidable team of office cleaning experts who offer superior office cleaning services to businesses, not only in the Black Rock central business district, but also in urban locations in Victoria.
Why Brilliant Office Cleaning?
We intend to convince potential clients looking for office cleaning services that Brilliant Office Cleaning is the best in the business. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Black Rock!
Beyond the theory of “satisfying customers and keeping them happy”
We go beyond the theory of just “satisfying customers and keeping them happy”. We use our expertise to deliver the best services to ensure that we “exceed the expectations” of our clients.
We are a highly-accomplished Black Rock office cleaning services provider and we know perfectly well what our customers need. With the current COVID-19 health risk, corporate cleaning has become more thorough and intensive, and it is now the responsibility of all companies to maintain a healthy and safe workplace. As a result, the traditional method of office cleaning, which is just to “shine” the office, is now outdated. Additional disinfecting procedures are now required to address the prevailing health risk. This is where our expertise plays a major role.
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Commercial Cleaning in Black Rock
In addition to office cleaning, Brilliant Office Cleaning delivers a range of other commercial cleaning services in Black Rock and suburbs in Victoria. Some of these commercial cleaning services are periodic, while others are provided on a regular basis. In this way, our clients can receive all their cleaning services from one provider, instead of dealing with multiple cleaning companies.
Reliable, Expert and Friendly Office Cleaners in Black Rock
We are deeply committed to providing the best office cleaning services, and most importantly, we only employ specialists to provide our service. Our team is well trained to undertake any type of cleaning for any type of business. We ensure that our personnel receive frequent training to keep abreast of new innovations in the cleaning industry.
It is a mandatory requirement for each member of our staff to possess a valid police clearance certificate. Our staff are highly flexible, therefore they will effortlessly adapt to your cleaning situation, and will work smoothly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
Apart from cleaning services, you can also depend on us for disinfecting. Our team follows the Victorian Government’s health directives concerning cleaning solutions and disinfectants.
TGA Approved Disinfectants
As part of our general office cleaning service, we disinfect all frequently touched areas, taking into account the specific health and safety requirements of our clients. In the course of our work, we employ TGA certified disinfectants as a preventive measure against COVID-19. As a result, our disinfecting procedures essentially mitigate the health risks of coronavirus.
Communication
To be able to offer superior office cleaning services, a speedy response to clients’ requests is a must. We support the following media for our clients to communicate with us:
Regardless how our clients contact us, we always respond as fast as possible.
Strict Quality Control Procedures
Our strict quality control procedures ensure the quality of our office cleaning services. To ensure the quality our service, Brilliant Office Cleaning has set up two quality control procedures.
Quality Inspections
The ongoing cleaning at the client’s premises is evaluated for quality. We have specialist quality personnel who handle these quality assessments. Most importantly, these inspectors are impartial when checking the quality of work our cleaners are providing.
After completing the quality evaluation, our inspectors produce a detailed audit write-up on the process. This audit report is then given to the cleaning supervisor, who will take corrective action, if needed. During the course of the cleaning project, we schedule regular quality inspections to maintain our superior service.
Obtaining the Feedback
Occasionally, Brilliant Office Cleaning receives feedback from customers regarding the services provided, either over the phone or via email correspondence.
When obtaining this feedback, we also value the views of management regarding the cleaning. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance our service, especially in the early stages of the contract.
Occupational Health & Safety
We greatly value occupational health and safety, and we adhere to occupational health and safety regulations enforced by the Victorian Government. This guarantees that everyone at the cleaning site, including our crew and the clients’ staff, are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
