Green Cleaning Products
You can rest assured that we only use green cleaning products certified by GECA when delivering our cleaning service. This ensures that the workplace will not be contaminated by dangerous toxic elements.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Offices can increase to 50% capacity or 20 people, whichever is greater from 18th June 2021. Read more in Victorian Government website.
Office Cleaning Services in Bellfield
Brilliant Office Cleaning has been providing office cleaning services in Bellfield since 2002. Consequently, we have extensive experience in the industry. During that time, we have established an enviable and professional office cleaning team that offers superb solutions to commercial establishments within the Bellfield and surrounding suburbs.
Why Brilliant Office Cleaning?
It is important for all of our prospective clients to consider why they should choose Brilliant Office Cleaning. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Bellfield.
Beyond the theory of “satisfying customers and keeping them happy”
We go beyond the theory of just “satisfying customers and keeping them happy”. Our team will dig deep to apply our extensive expertise to not only match but also surpass your cleaning requirements.
As a professional Bellfield office cleaning contractor, we understand and respect the requirements of our clients. Considering the current COVID-19 health risk, casual cleaning is no longer acceptable. Companies should follow all government regulations to guarantee a healthy and safe workplace. With that in mind, cleaning companies have had to modify their approach, because surface cleaning is no longer adequate. As a preventive measure against the pandemic, cleaning firms are required to provide enhanced disinfecting practices. And this is where our services are superior.
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Commercial Cleaning in Bellfield
In addition to cleaning offices, Brilliant Office Cleaning has developed a good reputation for providing a variety of commercial cleaning solutions, both in Bellfield and other urban areas in Victoria. Some of these commercial cleaning services are periodic, while others are regular general office cleaning services. In this way, our clients can secure all their cleaning requirements from one provider, instead of dealing with multiple cleaning companies.
Reliable, Expert and Friendly Office Cleaners in Bellfield
Our highly-trained cleaning experts are extensively involved in the office cleaning industry, and their passion is undeniable. Whether you have a small or large office cleaning project, we are renowned for working with different types of businesses. We conduct regular training sessions to ensure that the knowledge of our staff is up to date, and it is a mandatory requirement for our staff members to possess a valid police clearance certificate. Our staff are highly flexible and will therefore effortlessly adapt to your cleaning situation, and work smoothly within your team.
Green Cleaning Detergents and TGA Approved Disinfectants
Apart from cleaning services, you can also depend on us for disinfecting. Our team follows the Victorian Government’s health directives concerning cleaning solutions and disinfectants.
TGA Approved Disinfectants
As part of our general office cleaning service, we disinfect all frequently touched areas, taking into account the specific health and safety requirements of our clients. We use only TGA certified disinfectants to ensure that our service is effective against COVID-19.
Communication
For an office cleaning firm to retain clients, it has to be quick to responding to client needs. Our clients can effortlessly reach us in the following ways.
Irrespective of the communication media used by our clients, in most situations, we are able to provide a fast response to client requests.
Strict Quality Control Procedures
Our strict quality control procedures ensure the high-standard of our office cleaning services. In the course of our service provision, Brilliant Office Cleaning has set up two quality control procedures.
Quality Inspections
This process involves visiting the client’s workplace, and carefully inspecting the quality of our work. We have specialist quality personnel who handle these quality assessments. Importantly our quality inspectors are a separate entity from the daily cleaning operations.
After completing the quality inspection, our inspectors will compile a detailed audit write-up on the process. This audit report is then handed to the cleaning supervisor, to take corrective action, if required. This quality inspection process is scheduled regularly during the cleaning contract period.
Obtaining the Feedback
Brilliant Office Cleaning welcomes feedback from clients, either by phone or email.
When we receive feedback, we encourage management to provide their thoughts regarding our service. This provides us with a great opportunity to discuss improvements that may be necessary to enhance our service, especially in the early stages of the contract.
Occupational Health & Safety
We greatly value occupational health and safety, and we strictly follow the OH & S regulations set by the Government of Victoria. This ensures the safety of not only our staff, and also the safety of our clients’ staff and visitors.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092020-07-17 14:38:51COVID-19 Cleaning Guidelines for Employers
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
