Green Cleaning Products
You can rest assured that we use only green cleaning products certified by GECA. This ensures that your workplace will not be contaminated with dangerous toxic substances during the cleaning process.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Victoria lockdown to be extended. Read more…
Office Cleaning Services in Balwyn
Brilliant Office Cleaning has been providing office cleaning services in Balwyn since 2002. This means we have acquired many skills and a vast knowledge relevant to the sector. Since 2002, we have formed a formidable team of office cleaning experts to offer superior office cleaning services to businesses not only in the Balwyn central business district, but also other urban locations in Victoria.
Why Brilliant Office Cleaning?
It is important for all of our potential customers to know why they should choose Brilliant Office Cleaning. The truth is that Brilliant Office Cleaning is a cut above the rest of the competition in Balwyn!
Beyond the theory of “satisfying customers and keeping them happy”
We don’t just provide services for the sake of it. Our vast experience enables us to deliver results that go beyond the expectations of our clients.
Being reputable Balwyn office cleaning professionals, we listen to our client’s needs and do our best to not only match, but surpass them. Considering the current COVID-19 health risk, casual cleaning is now unacceptable. It is the responsibility of all companies to maintain a healthy and safe workplace. As a result, the traditional practice of office cleaning, which was just to “shine” the office, is now outdated. Cleaning contractors now have to provide additional disinfecting services to deal with the current health situation. Fortunately, we have an excellent track record in this sector.
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Commercial Cleaning in Balwyn
In addition to office cleaning, Brilliant Office Cleaning delivers a range of other commercial cleaning services in Balwyn and other areas in Victoria.
Although we offer regular cleaning services, we are also able to provide our services as and when required. In this way, our clients can procure all their cleaning services from one provider instead of dealing with multiple cleaning companies.
Reliable, Expert and Friendly Office Cleaners in Balwyn
Our highly-trained cleaning team is extensively involved in the office cleaning industry and their passion is undeniable. Our team is well trained to undertake any type of cleaning for any type of business. We ensure that our personnel receive frequent training to keep abreast of new innovations in the cleaning industry.
It is a mandatory requirement for our staff members to possess a valid police clearance certificate. The flexibility of our team will enable them to blend in seamlessly with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We provide both cleaning and disinfecting services, and our team adheres to the Victorian Government’s health directives concerning cleaning solutions and disinfectants.
TGA Approved Disinfectants
In addition, we thoroughly sanitise all high-traffic areas in the workplace while considering your health concerns. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. As a result, our disinfecting procedures essentially mitigate the health risks of the coronavirus.
Communication
A fast response is an essential factor in providing an efficient office cleaning service. We are easily accessible to our clients through the mediums listed below:
Irrespective of the communication media used by our clients, in most situations, we are able to provide a fast response to client requests.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have implemented strict quality control procedures. As part of our service, Brilliant Office Cleaning has set up two quality control procedures.
Quality Inspections
This process involves visiting the client’s workplace and carefully inspecting the quality of our work. We have specialist personnel who handle these quality assessments who are completely independent from day-to-day cleaning activities.
After completing the inspection, our inspectors compile a detailed audit report on the process. This report is then given to the supervisors in charge of cleaning to implement any improvements that may be required. This quality inspection is scheduled regularly during the cleaning contract period.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive and process client feedback, either over the phone or by email.
In the course of receiving this feedback, we ensure that we listen to the concerns of management. This enables us to actively address any issues that need improvement, especially at the beginning of the project.
Occupational Health & Safety
Our company respects occupational health and safety, and we adhere to regulations enforced by the Victorian Government. This guarantees that everyone at the cleaning site, including our team and our clients are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
