Green Cleaning Products
You can rest assured that we use only green cleaning products certified by GECA. This ensures that the workplace will not be contaminated with dangerous toxic substances during the cleaning process.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Offices can increase to 50% capacity or 20 people, whichever is greater from 18th June 2021. Read more in Victorian Government website.
Office Cleaning Services in Avondale Heights
Brilliant Office Cleaning has been the office cleaning service of choice in the Avondale Heights area since 2002. Naturally, this has translated into vast experience. Since our inception in 2002, we have formed a formidable team of office cleaning experts to offer a superior office cleaning service to businesses, not only in the Avondale Heights central business district, but also urban locations in Victoria.
Why Brilliant Office Cleaning?
Our goal is to convince potential customers of the benefits of engaging Brilliant Office Cleaning solutions. It is a fact that Brilliant Office Cleaning is more than just an ordinary office cleaning service provider in Avondale Heights!
Beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are more than that. We use our expertise to deliver the best services to “exceed the expectations” of our clients.
Being reputable Avondale Heights office cleaning professionals, we ensure that we understand our clients’ cleaning expectations and do our best to surpass them. Considering the current COVID-19 health risk, casual cleaning is no longer acceptable. All companies are expected to follow government regulations to guarantee a healthy and safe workplace. As a result, the traditional practice of office cleaning, which was just to “shine” the office, is now outdated. Cleaning contractors have now adopted additional disinfecting services to deal with the current health situation. Fortunately, we have an excellent track record in this sector.
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Commercial Cleaning in Avondale Heights
Apart from cleaning offices, Brilliant Office Cleaning has a good reputation for providing a variety of commercial cleaning solutions, both in Avondale Heights and the outer suburbs in Victoria. Some of our commercial cleaning clients require a periodic service, while others require a regular service. In this way, our clients can obtain all their cleaning services from one provider instead of dealing with multiple cleaning companies.
Reliable, Expert and Friendly Office Cleaners in Avondale Heights
Our highly-trained cleaning team is extensively involved in the office cleaning industry, and their passion is undeniable. Whether you have a large or small office cleaning project, we are renowned for working with different types of businesses. We conduct regular training to ensure that the knowledge of our staff is up to date.
Every member of our cleaning team must hold a current police clearance certificate. The flexibility of our team will enable them to blend in with your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We perform both cleaning and disinfecting services, and we follow the Victorian Government’s regulations regarding disinfectants and cleaning solutions.
TGA Approved Disinfectants
As part of our general office cleaning service, we disinfect all frequently touched areas, taking into account the health and safety requirements of our clients. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. This is why the disinfecting processes we have in place play a huge role in fighting the coronavirus.
Communication
For an office cleaning firm to retain clients, it has to be quick to respond to their client’s needs. Our clients can effortlessly reach us in the following ways.
Regardless of the manner in which our clients contact us, we always respond as fast as possible.
Strict Quality Control Procedures
To guarantee our clients that our office cleaning solutions are superior, we have implemented strict quality control measures. Brilliant Office Cleaning employs two main processes to control the quality of the work.
Quality Inspections
We visit your premises to inspect the quality of the work our cleaners are providing. We have specialist quality personnel to handle these assessments. Most importantly, our assessors are impartial when checking the quality of our service.
At the end of the quality inspection, the supervisor prepares a comprehensive audit report detailing issues that may have been discovered. This report is then provided to the cleaning supervisor, to take corrective action, if needed. In the course of the cleaning project, we schedule regular quality inspections to maintain our superior service.
Obtaining the Feedback
Brilliant Office Cleaning has systems in place to receive and process client feedback, either over the phone or via email.
When receiving feedback, we value management’s opinions regarding our service. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance our service, especially in the early stages of the contract.
Occupational Health & Safety
We greatly value occupational health and safety, and we adhere to the OH&S regulations established by the Victorian Government. This guarantees that everyone at the premises, including our team and the clients staff, are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-05-05 16:15:432021-01-24 19:14:45Covid-19 Cleaning ProceduresAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
