Green Cleaning Products
In the course of cleaning your premises, we only utilise GECA approved green cleaning products. This ensures that the workplace will not be contaminated with dangerous toxic elements after the cleaning has occurred.
COVID-19 Update
Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
News: Victoria lockdown to be extended. Read more…
Office Cleaning Services in Ascot Vale
Brilliant Office Cleaning has been providing office cleaning services in Ascot Vale since 2002. This means we have extensive skills and comprehensive knowledge relevant to the sector. We have established an enviable and professional office cleaning team that offers superb solutions to commercial establishments within the Ascot Vale and the surrounding suburbs in Victoria.
Why Brilliant Office Cleaning?
It is important for all of our potential customers to consider why they should choose Brilliant Office Cleaning. The simple answer is that Brilliant Office Cleaning is not just another office cleaning company in Ascot Vale.
Beyond the theory of “satisfying customers and keeping them happy”
Although we aim to deliver superior services and put a smile on your face, we are more than that. Our team will dig deep and apply our extensive expertise to not only match, but surpass your cleaning needs.
As a professional Ascot Vale office cleaning contractor, we understand and respect the requirements of our clients. Considering the current COVID-19 health risk, casual cleaning is no longer acceptable. Maintaining a healthy and safe workplace is also of paramount importance for all companies. This is why the former practice of ‘casual office cleaning’ has rapidly become obsolete. Cleaning contractors are now required to provide more extensive disinfecting services to deal with the current health situation. This is where our expertise excels.
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Commercial Cleaning in Ascot Vale
In addition to the office cleaning services, Brilliant Office Cleaning delivers a range of other commercial cleaning services in Ascot Vale and outer urban areas in Victoria. Some of these commercial cleaning services are periodic, while others are delivered on a regular basis. In this way, our clients can procure all their cleaning services from one provider, instead of dealing with multiple cleaning companies.
Reliable, Expert and Friendly Office Cleaners in Ascot Vale
Our highly-trained cleaning team is extensively involved in the office cleaning industry, and their professionalism is undeniable. Our team is well trained to undertake any type of cleaning for any type of business. To keep our cleaning staff updated on new trends in the sector, we have a policy of continuous training.
A current police clearance certificate is a mandatory requirement for all of our cleaning staff. The flexibility of our team will enable them to function as part of your team.
Green Cleaning Detergents and TGA Approved Disinfectants
We are the go-to company when it comes to disinfecting and cleaning solutions. When we select cleaning agents and disinfectants, we adhere to the health advice provided by the Victorian Government.
TGA Approved Disinfectants
As part of our general office cleaning service, we disinfect all frequently touched areas, taking into account the specific health and safety requirements of our clients. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. This is why the disinfecting processes we have in place play a huge role in fighting the coronavirus.
Communication
A fast response is an essential factor in providing an effective regular office cleaning service. We support the following media for our clients to communicate with us:
Whatever manner of communication our clients use, they can rest assured that they will receive a prompt response.
Strict Quality Control Procedures
Our strict quality control procedures ensure the quality of our office cleaning services. As part of our service, Brilliant Office Cleaning has set up two quality control procedures.
Quality Inspections
This process involves visiting the client’s workplace, and carefully inspecting the quality of our work. We have specialist personnel who handle the quality inspections. Importantly, these assessors are impartial when checking the quality of work our cleaners provide.
When the quality inspection is complete, the assessor prepares a comprehensive audit report detailing issues discovered. The audit report is then given to the supervisors on the ground for any remedial steps. During the life of the cleaning contract, our clients can expect these regular quality inspections.
Obtaining the Feedback
Brilliant Office Cleaning obtains feedback from the clients on a regular basis, which we receive via phone or email.
In the course of receiving feedback, we value the sentiments of management. This provides us with a great opportunity to discuss any improvements that may be necessary to enhance the service, especially during the early stages of the contract.
Occupational Health & Safety
Occupational health and safety is one of our top priorities, and we adhere to all the regulations prescribed by the Victorian Government. This ensures that, apart from our personnel, our clients and visitors to their premises are safe.
Recent Blogs
Ten Eco-Friendly Products Used for Cleaning the Office
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2020-07-17 14:38:092021-08-15 15:58:14COVID-19 Cleaning Guidelines for EmployersAreas in operation
We deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Highlights
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
Our Team
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and Confidentiality
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
