Before talking about the responsibilities of our cleaners, it is important to clarify what this virus is. Covid-19 is a human-transferable virus. It typically spreads via droplets when an infected person coughs or sneezes. The droplets carry viral particles that can land on the faces of others or be inhaled. It is estimated that an infected person can infect another 400 people within 30 days, if they behave as usual.
How long will Covid-19 survive on inanimate surfaces?
You will find almost all of the above surfaces and items in your office. As a result, the entire cleaning industry has now changed. The traditional cleaning to “make the office environment tidy” has now changed to “make the office environment healthy”. This increases the need for cleaners to be aware of cleaning procedures required to mitigate the risk.
What are the high-risk areas in a typical office?
The simple answer is, “everything”. However, the tables, chairs, floors, toilets, kitchen sinks and appliances, handrails on staircases, light switches and door handles carry a significant risk, compared to other areas of a typical office.
What are the responsibilities of the cleaners?
Amongst other responsibilities, educating clients about the risk and possible risk mitigating cleaning procedures is a top priority for a professional cleaning company. This applies to existing clients and also to new clients that come on board in future.
Designing and implementing additional cleaning procedures
Cleaning service providers need to understand the difference between traditional cleaning techniques and new cleaning procedures, to address prevailing health risks. Cleaning procedures need to be primarily focused on mitigating the risk of the Covid-19 virus, and this will essentially produce a tidy environment as well. Identifying high-risk areas in the office environment will play a vital role in developing a comprehensive additional cleaning plan.
What are the ideal cleaning procedures to mitigate Covid-19 risk?
The cleaning procedures will vary depending on the environment of your office/warehouse. Below are some examples of procedures to mitigate the risk of infection, but not an exclusive list of procedures.
Thorough disinfection of toilets: This includes seats, lids, under commodes, inside commodes, sinks, floors, urinals, paper towel dispensers, hand dryers, patronal walls, light switches, etc.
Staircase handrails: This is a high-risk area, as COVID-19 can live for 2-3 days on stainless steel surfaces. An appropriate hospital-grade cleaning detergent must be used to regularly wipe handrails.
Door handles and light switches: This is another high-risk area that should be heavily focused on. Cleaning service providers should wipe these areas on a regular basis with an appropriate cleaning detergent.
Floors: Research has revealed that floors can easily facilitate the transmission of COVID-19. The main reason for this is that the virus can remain alive on floors for a considerable time. Cleaning service providers should thoroughly mop floors using an appropriate cleaning detergent.
Kitchen: It is very important to frequently wipe microwaves, internally and externally. Kitchen bins should have liners at all times, and the outside of bins should be cleaned properly using an appropriate cleaning detergent. Other appliances, such as toasters, should also be wiped down regularly. One another important cleaning procedure is wiping door handles and the external surfaces of refrigerators.
Tables, chairs, door handles, light switches, window ledges: These are areas that many people touch frequently. As a result, regular and thorough wiping, using an appropriate, cleaning detergent, is a must.
In addition, the cleaning company should advise the client to use a suitable alcohol-based hand sanitiser. It is suggested that an automatic hand sanitiser be used to minimize touching.
A professional cleaning company will not take advantage of the current situation. We have noticed that some cleaning companies are attempting to overcharge clients for COVID-19 mitigation cleaning. A professional cleaning company will not do this, but will help their clients to get through this difficult period, and not take advantage of the current situation. Cleaning charges should be fair and reasonable, and more importantly, the amount charged should provide appropriate value to clients.
What are the best products for cleaning and disinfecting?
When cleaning it is best to use detergent and warm water. This will break down grease and grime so that the surface can be wiped clean. Anything labelled as a detergent will work. Disinfectants should only be used once the surface is fully cleaned.
Disinfectants that contain greater than or equal to 70 % alcohol, quaternary ammonium compounds, chlorine bleach or oxygen bleach are suitable for use on hard surfaces (that is, surfaces where any spilt liquid pools and does not soak in). These will be labelled as ‘disinfectant’ on the packaging.
If using a store-bought disinfectant, choose one that has antiviral activity, meaning it can kill viruses. This should be written on its label. Alternately, diluted bleach can be used. If using freshly made bleach solution, follow the manufacturer’s instructions for appropriate dilution and use. It will only be effective when diluted to the appropriate concentration. Note that prediluted bleach solutions lose effectiveness over time and on exposure to sunlight.
We have extensive experience in successfully delivering commercial cleaning services for many small to large organisations. We use this experience to render a high standard of cleaning services to our clients.
We consider occupational health and safety as one of our top priorities, and have organised all of our cleaning procedures to deliver a healthy and safe environment for your staff and visitors.
Brilliant Office Cleaning uses green cleaning products to deliver cleaning services. More importantly, all of our cleaning detergents are ISO Certified and our staff are well trained in the use of these cleaning products.
All of our staff members have a police clearance, and always demonstrate a high degree of professionalism and flexibility when working with our clients. Our clients highly appreciate this.
Security of their premises is important to all organisations, and different organisations enforce different security procedures. We understand this very well, and we train our cleaning teams to adhere strictly to the security procedures of each client.
Public liability up to $20 M & work cover
Service all over Victoria
Occupational health & safety
Green cleaning products
Police cleared & professional staff
What are the key elements in office cleaning and commercial cleaning?
There are so many cleaning tasks in the standard office cleaning and commercial cleaning. Further, it will depend on the nature of the office too. However, the below are the key elements of the general office cleaning tasks that a typical office will require.
Vacuuming is required for all offices, regardless of the nature of the floors. It doesn’t matter whether your floor is carpet, tiled, vinyl or a combination of these. Regular vacuuming will remove particles from the floor. In some cases, floors such as tiles and vinyl are swept instead of vacuumed. However, the objective is the same.
Floor mopping is important for two major reasons. One is to make the floor clean and impressive. The other reason is occupational health and safety. The floor needs to be mopped with a commercial mop and mop head using an appropriate cleaning detergent in a safe manner. Further, it is important that a microfibre mop head should to be used for tiled floors.
Dusting and Wiping
Dusting and wiping surfaces are an important part of office cleaning. Appropriate commercial dusters need to be used for dusting, and disinfectants (Brilliant Office Cleaning use only GECA approved cleaning detergents) need to be used to wipe the surfaces. Further, it is important to make sure not to over-use antibacterial chemicals. This is one of the guidelines of the Better Health Channel. Moreover, It is very important to note that the cleaners should not misplace the client’s documents when performing dusting and wiping.
As part of the office cleaning, the team should clean the glass windows, glass doors and glass partitions. Generally, spot cleaning is performed on a periodic basis using appropriate glass cleaning detergents. Then, on a regular basis, depending on the necessity, the glass should be washed. Washing is completely different from spot cleaning. It is a detailed cleaning procedure to make the glass sparkle.
Other Office Cleaning Services
Emptying the bins
Emptying the bins needs to be done on a regular basis. The recycle bins and rubbish bins need to be collected and disposed of separately. Bin liners must be replaced at each clean for occupational health reasons. Further, items such as printer cartridges need to be collected and disposed of in an appropriate manner.
Wiping down the bin lids
Many commercial cleaners make a common mistake. They just empty the bins, but do not wipe the bins and bin lids, which are exposed to a lot of germs. This can create occupational health issues. Therefore, it is necessary to wipe down the bins using an appropriate cleaning detergent, such as lemon disinfectant. In additions, the bins should be replaced from time to time.
Cleaning inside the microwaves
Since the office staff use the microwave frequently, the food waste can build up. Further, fingerprints are commonly seen on microwave ovens. Therefore, the inside and outside of the microwave ovens should be cleaned frequently for occupational health and safety.
Washing the plates and cups
Washing cups and plates is extra work that the office cleaners would do on request from the client. Some clients use dishwashers. In this case, commercial cleaners need to collect the cups, load them into the dishwasher and then unload the cups from the dishwasher after washing.