Brilliant Office Cleaning is continuing to service our existing and potential clients. However, we have implemented a number of measures for our internal staff to mitigate the health risk. Further, we have obtained the health advice of the Australian health authorities in order to enhance our cleaning and disinfection procedures to address the current COVID-19 health risk.
What’s new: Victoria is easing restrictions. Outdoor mask restriction is lifted. Ream more…
Brilliant Office Cleaning has been delivering office cleaning in Melbourne since 2002. Over the years we have accrued substantial experience in delivering outstanding commercial cleaning services throughout the Melbourne CBD and metropolitan suburbs in Victoria. Office cleaning in Melbourne is one of the leading commercial cleaning services that we provide. The core of our success is due to the expertise of the expert office cleaning team we have developed.
Brilliant Office Cleaning fully delivers on our commitments to all of our clients in every way. As a leading Melbourne office cleaning contractor, we understand the significance of the current COVID-19 health risk and the importance of employing the strictest level of cleaning procedures to help combat the risks. Under these trying conditions, all companies strive to maintain a healthy and safe workplace to protect their staff, their suppliers, and their customers. We partner with our clients in the challenge to meet the new standards.
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In addition to the office cleaning, Brilliant Office Cleaning delivers range of other commercial cleaning services in Melbourne and other metropolitan areas in Victoria. Some of these commercial cleaning services are considered as periodic cleaning procedures in general office cleaning services. So, our clients can enjoy of obtaining all the commercial cleaning services under one roof.
When considering engaging a professional cleaning company for your office cleaning, you should turn to Brilliant Office Cleaning in Melbourne. The cleaning company you choose needs to be trustworthy, reliable, and always delivering top service. That is why you should hire Brilliant Office Cleaning.
Brilliant Office Cleaning is renowned for going beyond just, “satisfying the customer and keeping them happy”. Our corporate mission statement is to “exceed the expectations” of our valued clients.
Our considerable expertise and our determination to always pay attention to even the smallest detail ensures that we consistently deliver the best commercial cleaning service and exceed expectations.
We rely on a professional cleaning team of passionate cleaners who take great pride in their accomplishments. Our office cleaners in Melbourne are industry experts. They deliver the highest quality services, to every client, every time. Our staff is trained to undertake any type of office cleaning services for any type of business. Our team becomes part of your team, as we work together to maintain uncompromising standards for your workplace.
Brilliant Office Cleaning conducts regular training programs to ensure that the team keeps fully up-to-date with changing industry standards and best practices. Of course, it is a mandatory requirement for all of our team members to obtain a valid, current police clearance certificate.
Brilliant Office Cleaning isn’t just expert cleaners; we also offer COVID-19 disinfecting services in Melbourne. We strictly follow the Victorian government’s health guidelines and Therapeutic Goods Administration(TGA) when selecting the cleaning agents and disinfectants that we rely on.
We use only GECA approved green cleaning products to conduct general commercial cleaning services. This provides an assurance that your business premises will be free from dangerous, toxic chemicals after the cleaning process.
Our service includes thoroughly sanitising all high-traffic areas in the workplace, while considering your specific health concerns. As a precautionary measure against COVID-19, we utilise TGA certified disinfectants. This is why the disinfecting process we have in place plays a huge role in fighting the Coronavirus.
When one of our clients makes a request, we provide a fast response to their concerns. Brilliant Office Cleaning considers this an essential factor in providing a top-quality office cleaning service. Effective communication between our staff and our clients is so essential that we provide the following ways for our clients to engage with us. We provide range of communication methods for our clients.
We operate under strict quality control procedures at all times. Brilliant Office Cleaning employs two main processes to control the quality of the cleaning work we perform, inspections and feedback.
Brilliant Office Cleaning conducts quality inspections to investigate the quality of the service. The quality inspections are performed by specially trained quality inspectors. They are entirely independent of day-to-day routine cleaning activities.
When the quality inspection has been completed, the supervisor will prepare a compressive audit report with any issues discovered that will need addressing. The audit report is provided to the cleaning supervisor for that team, to take corrective actions. We conduct this quality inspection process on an ongoing basis throughout the cleaning contract.
Brilliant Office Cleaning solicits feedback from each client regularly, or at least monthly, via emails or over the phone. In the feedback process, we obtain comments from our client’s management regarding the cleaning services we have been providing.
Feedback is invaluable because it provides us with an opportunity to discuss any areas that could benefit from improvement. This is particularly relevant in the early stages of the contract, where we can quickly address any areas of concern to ensure a greater service for the duration of the contract.
Occupational health and safety are one of Brilliant Office Cleaning’s top priorities. We strictly adhere to the occupational health and safety regulations enforced by the Victorian government. This compliance ensures not only the safety of our team members but also the safety of our client’s employees and visitors.
When it comes to cleaning an office, simply taking the trash out, sweeping, mopping and vacuuming is not enough. Offices can be a prime hotspot for the growth of microbes, as well as the accumulation of dust. So, regular cleaning with proper cleaning equipment and techniques is essential.
It is not uncommon for regular cleaning products to be used to keep an office well-maintained. But, amidst all of this, we tend to forget that chemicals from cleaning go down the drain. The most common cleaning agents contain toxins and chemicals that, while handy for cleaning the office, can ironically, damage the environment.
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admin2018-09-09 07:49:152021-08-15 16:16:09Safe Cleaning DetergentsWe deliver services in almost all the metropolitan suburbs in Victoria! The below are only the major suburbs which we are operating!
Since 2002, Brilliant Office Cleaning has delivered services in the Melbourne CBD and almost all metropolitan suburbs. We have $20 million public liability insurance, $1 million professional indemnity cover, $250,000 product liability insurance and Workcover insurance. The company is fully compliant with all labour hire regulations.
The service is delivered by industry experts in each sector. Our team consists of competent operational staff and quality inspectors.
All staff members who are directly involved in delivering our cleaning service have a police clearance certificate. In addition, we have a strong and effective recruitment process to ensure that we employ only reliable and qualified people. Further, the right person is allocated to perform each task.
Our staff deal with our clients in a friendly and professional manner, so that our clients can view them as part of their staff.
Security and confidentiality of our clients’ information is very important to us. We document the client’s security and operations instructions before commencing each new job. Further, we provide this document to the client, and obtain the clients’ approval before we proceed with the work. The approved document is then sent to the cleaning team, who are trained to adhere to the client’s security requirements.
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Office cleaning and commercial cleaning all over Victoria!
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